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Epic - New SaaS Software

Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 311-320 out of 891

AU

Anonymous User

01/29/19

4.5 out of 5

"Epic pref card"

What do you like best about Epic? I Like that it's moldable and changeable and that suggestions from users are utilized to make the changes and that it's constantly improving What do you dislike about Epic? In the recent upgrade we lost a lot of the vibrant colors and the screens are very boring for someone that has to view the same screens all day long it's fatiguing for eyes Recommendations to others considering Epic: Purchased the best that the company can afford it's worth it in the ...

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AU

Anonymous User

01/28/19

3.5 out of 5

"Worthwhile health management software, but buggy."

What do you like best about Epic? The software provides me as an IT support agent easy access to employee information, login and usage statistics, etc. What do you dislike about Epic? Epic is good overall but it does have a tendency to crash either itself locally, Citrix receiver locally or the session on the server. What problems is Epic solving and how is that benefiting you? I imagine it's great for doctors having an active database of patient information at their fingertips.

AU

Anonymous User

01/26/19

4 out of 5

"Getting there"

What do you like best about Epic? Being able to chart while browsing information in the chart at the same time has been very helpful. Creating our own template for notes is both nice and difficult to do without help. What do you dislike about Epic? EPIC has many ways to personalize your view, but can be complicated to get set up initially. There have been times I needed to see information that only the RTs can see, and had to take a bit of time figuring out how to find the ...

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AU

Anonymous User

01/25/19

4 out of 5

"Epic all Electronic medical record system"

What do you like best about Epic? I enjoy the all electronic aspect. No more paper charts What do you dislike about Epic? There are different builds, not inclusive Recommendations to others considering Epic: I like the ease of charting. What problems is Epic solving and how is that benefiting you? Ability to work from home. Faster claims and charting.

AU

Anonymous User

01/24/19

4 out of 5

"User friendly EMR"

What do you like best about Epic? Fairly easy to learn and provides access to medical records electronically. What do you dislike about Epic? Changes are made often to the look and function. What problems is Epic solving and how is that benefiting you? Access to electronic medical records.

AU

Anonymous User

01/23/19

4.5 out of 5

"Beginner"

What do you like best about Epic? I like that it is all online and easy access. What do you dislike about Epic? There's not much to not like. Everything works well. What problems is Epic solving and how is that benefiting you? I am able to look at patient's records and information easily.

AU

Anonymous User

01/22/19

4 out of 5

"EPIC"

What do you like best about Epic? I appreciate the breadth and depth EPIC covers and the ability to store all medical records in the same place. What do you dislike about Epic? I do not like the style of sending messages and find it difficult to reply to senders and impossible to organize. What problems is Epic solving and how is that benefiting you? EPIC helps provide quality pt care

GE

Gabby E

01/21/19

4 out of 5

"Epic User"

What do you like best about Epic? There is so much you can do with Epic. I currently use it for a healthcare system and there are many functions that keep the software top-notch. What do you dislike about Epic? Epic is confusing to navigate as a beginner user. What problems is Epic solving and how is that benefiting you? With Epic, I have noticed we can solve scheduling issues and confusing diagnosis criteria.

RB

Rose B

01/19/19

4.5 out of 5

"Overall excellent system"

What do you like best about Epic? Love having access easily to patient info in a timely fashion and also all meds patients. Narcotic refills are needed to know dates and info about the patient and we also have a link to the pharmacy records in the state database which had been great! What do you dislike about Epic? There's a lot of duplication on many orders and history/ problem list. Feel like I enter same info too many times. I feel like the lab ordering could be easier and be able to be ...

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AU

Anonymous User

01/17/19

4.5 out of 5

"Great & Easy System"

What do you like best about Epic? It’s easy to learn and use. Each tab contains what you’re looking for. What do you dislike about Epic? I don’t think there is anything about epic that I dislike. Never had an issue using it. What problems is Epic solving and how is that benefiting you? Business benefits that Epic provides is seamless EMR experience. It makes handling medical records much easier and faster.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].