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Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 231-240 out of 891

AG

Allison G

08/09/19

4.5 out of 5

"epic review"

What do you like best about Epic? I like the user friendliness and easy to understand. What do you dislike about Epic? New updates not knowing how to work.I overall really like the program and don't have issues with anything. What problems is Epic solving and how is that benefiting you? none

AU

Anonymous User

08/03/19

4 out of 5

"Charting v/s"

What do you like best about Epic? Everyday I come to work and sign into epic..epic I use everyday to chart a patient's v/s,I also assist in taking a patient for a walk and have to chart it in epic What do you dislike about Epic? What I dislike is when the epic system crashes.the system goes down and then you and all your c see working on charting weights What problems is Epic solving and how is that benefiting you? How found out you document an EKG on there

AA

Ahmad A

08/01/19

4 out of 5

"The best electronic medical record software for productivity out there"

What do you like best about Epic? User friendly interface. The functionality is customizable. You can create and use templates that save time and effort. Order sets can be easily created and modified and save time when ordering a group of lab tests. What do you dislike about Epic? The inter-connectibility between hospitals is poor. You can use "care everywhere" tab to obtain notes and labs. However, viewing images is not possible. What problems is Epic solving and how is that benefiting ...

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AS

Ashley S

07/31/19

2.5 out of 5

"New to EPIC "

What do you like best about Epic? The pros of using EPIC is having all outside records in one system. I am used to using Cerner all of my life. Getting used to EPIC is a bit of a challenge. I have been using EPIC for 1 month now and still trying to figure things out What do you dislike about Epic? In Basket Refilling medications Associating orders to dx Recommendations to others considering Epic: I recommend taking a training course, or at least use the ambulatory tip sheet if you are ever ...

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AS

Ashley S

07/31/19

2.5 out of 5

"New to EPIC "

What do you like best about Epic? The pros of using EPIC is having all outside records in one system. I am used to using Cerner all of my life. Getting used to EPIC is a bit of a challenge. I have been using EPIC for 1 month now and still trying to figure things out What do you dislike about Epic? In Basket Refilling medications Associating orders to dx Recommendations to others considering Epic: I recommend taking a training course, or at least use the ambulatory tip sheet if you are ever ...

Read more

AU

Anonymous User

07/31/19

1.5 out of 5

"Epic EMR "

What do you like best about Epic? Easy to find patients. Smart phrases are great and save a lot of time. What do you dislike about Epic? Too complicated to write notes. The encounters system is terrible. You should be able to just write notes on a patient without having to worry about an “encounter”. Also you shouldn’t have to log out to change your department. I have to do this when switching from the wards to clinic. What problems is Epic solving and how is that benefiting you? Smart ...

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AU

Anonymous User

07/31/19

5 out of 5

"Epic is excellent"

What do you like best about Epic? I like that they have now made the program easier to navigate. There are more options in how to get to something and you can customize the appearance as well now which is nice. What do you dislike about Epic? There is not much to dislike about the program besides when it crashes and the program does not fully close down so it freezes and IT has to go in and close it. Recommendations to others considering Epic: It isn't too hard it just takes a little bit to ...

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AU

Anonymous User

07/30/19

3 out of 5

"Epic, a memoir"

What do you like best about Epic? I like that it's very user friendly and pretty easy to use. So far it's been pretty useful for our practice. What do you dislike about Epic? Sometimes it can take a lot to do something simple. Something that should take a few clicks can take you through a whole series of screens you really don't need to go through every time you try to do something Recommendations to others considering Epic: Do it! It can be very frustrating in the beginning to get things ...

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AU

Anonymous User

07/30/19

3 out of 5

"Epic, a memoir"

What do you like best about Epic? I like that it's very user friendly and pretty easy to use. So far it's been pretty useful for our practice. What do you dislike about Epic? Sometimes it can take a lot to do something simple. Something that should take a few clicks can take you through a whole series of screens you really don't need to go through every time you try to do something Recommendations to others considering Epic: Do it! It can be very frustrating in the beginning to get things ...

Read more

CS

Charlot S

07/24/19

5 out of 5

"Very user friendly, customizable. Constant updates."

What do you like best about Epic? Lots of ways to do the same thing. Customizable per user and institution. Fast and effective charting and care plans. What do you dislike about Epic? Downtime when upgrades can be challenging. Loading of patients charts and MAR can be faster. What problems is Epic solving and how is that benefiting you? It has made time management very effective with the Brain. Great visualization of SBAR. Documentation while seeing past assessments.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].