NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Epic - New SaaS Software

Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

Add to compare

Epic offers custom pricing plan

Get Pricing Details

Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

Are you using Epic?

Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 211-220 out of 891

M

Mariam

09/02/19

5 out of 5

Aids in hospital and practice management

PROS: It has unique functions that add more value to it. It also makes it easier for us to chart. On top of it all, it is user-friendly and intuitive. CONS: The new version of Epic Care has lesser functions compared to the old one.

AU

Anonymous User

09/01/19

2.5 out of 5

"Epic Review"

What do you like best about Epic? Epic has easy search features that make it easy and assessable when reviewing the medical record for specific information. What do you dislike about Epic? Epic flow sheets are not easily customizable on your own. What problems is Epic solving and how is that benefiting you? Not so loving any problems, only using for EMR.

AU

Anonymous User

09/01/19

2.5 out of 5

"Epic Review"

What do you like best about Epic? Epic has easy search features that make it easy and assessable when reviewing the medical record for specific information. What do you dislike about Epic? Epic flow sheets are not easily customizable on your own. What problems is Epic solving and how is that benefiting you? Not so loving any problems, only using for EMR.

S

Stella

08/31/19

5 out of 5

A top-notch application

PROS: The new iteration of the software has more options for customization and I like that very much. I also appreciate how they have made the effort to streamline the navigation of the interface. CONS: When it crashes, it freezes the whole system. Because of this, our IT has to step in each time just to close it to make sure it does not affect other programs.

S

Stella

08/31/19

5 out of 5

A top-notch application

PROS: The new iteration of the software has more options for customization and I like that very much. I also appreciate how they have made the effort to streamline the navigation of the interface. CONS: When it crashes, it freezes the whole system. Because of this, our IT has to step in each time just to close it to make sure it does not affect other programs.

AU

Anonymous User

08/31/19

4 out of 5

"Nothing is perfect but epic does have some great features"

What do you like best about Epic? I’ve used it at two different hospitals and it’s varied significantly. I love the “assessment unchanged” option or “assessment unchanged except below” to avoid repetitive charting ! Also love the volume calculator. What do you dislike about Epic? Some of the assessment choices are so rare yet they don’t include some more frequent options What problems is Epic solving and how is that benefiting you? Scanning lab samples is great and it tells you which and ...

Read more

AU

Anonymous User

08/29/19

4 out of 5

"Epic hospital pharmacist user "

What do you like best about Epic? Ability to create patient lists, modify your organization preferences What do you dislike about Epic? To view notes it opens in a smaller scree. Recommendations to others considering Epic: Great EHR, customizable for user roles and individuals, does have limitations to medication record builds for use across different sites within an organization. Overall easy to navigate, perform searches, and view clinical information. What problems is Epic solving and ...

Read more

AU

Anonymous User

08/28/19

2.5 out of 5

"If you spend the money on it it could be great"

What do you like best about Epic? The full integration of clinical, clerical, and billing. Before we were using two different softwares. What do you dislike about Epic? The fact that our company scrimped on the cost so we got a bare bones software. What problems is Epic solving and how is that benefiting you? The problem we have is that there’s a team of people who change around our insurance plans and mess up and leave out vital plans that we use on a majority of patients because this team ...

Read more

AU

Anonymous User

08/28/19

3.5 out of 5

"Total solution for work"

What do you like best about Epic? The schedule of patients can be seen at a glance. Create different colors for different activities, such as arrived, busy, handled etc. What do you dislike about Epic? Due to the many possibilities within Epic, it sometimes becomes a bit unclear. Adjusting also requires knowledge of the program. Recommendations to others considering Epic: Make sure you have received a course for the basic use of this program What problems is Epic solving and how is that ...

Read more

AU

Anonymous User

08/28/19

2.5 out of 5

"If you spend the money on it it could be great"

What do you like best about Epic? The full integration of clinical, clerical, and billing. Before we were using two different softwares. What do you dislike about Epic? The fact that our company scrimped on the cost so we got a bare bones software. What problems is Epic solving and how is that benefiting you? The problem we have is that there’s a team of people who change around our insurance plans and mess up and leave out vital plans that we use on a majority of patients because this team ...

Read more

Free vendor scorecard

Evaluate Epic objectively with the EHR software scorecard

A weighted EHR software vendor scorecard to score Epic against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].