8.5
Spot Score
EPAY HCM Reviews in June 2026: User Ratings, Pros & Cons
Streamline your payroll with EPAY - anytime, anywhere.
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EPAY HCM offers custom pricing plan
EPAY HCM Reviews & Ratings
Spotsaas Editor’s POV
EPAY HCM has consistently proven itself as a robust and user-friendly platform that excels in meeting the diverse needs of businesses for timekeeping, payroll, and human capital management. Over the past year, user feedback has overwhelmingly highlighted the system’s intuitive interface, quick login capabilities, and efficient navigation, whether accessed through ...Read more
EPAY HCM pros and cons
Exceptional customer support, available 24/7, ensuring quick and effective troubleshooting.
User-friendly interface with simple navigation, both on the mobile app and website.
Efficient time tracking features allowing easy access, editing, and management of employee attendance and payroll.
Customizable features to meet various client-specific requirements, often praised for low-cost customizations.
Occasional complexity with certain features, like adding mass PTO with different hour allocations for part-time vs. full-time employees, creating additional work.
Fingerprint mismatches causing errors in payroll, especially with certain employees, despite re-registering fingerprints.
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Showing 111-120 out of 143
CB
Connie B
08/08/19
Chat help
What do you like best? EPAY chat help is the best ever. No matter what time I have an issue, I click the Chat and they're always quick to respond and get it resolved. What do you dislike? I never had a problem with EPAY in all the 6 years I have been using it. Recommendations to others considering the product: EPAY is amazing, very helpful without having to call waiting on hold. They can solve most of your issues though chat. What problems are you solving with the product? ...
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CO
Chris O
08/06/19
Easy Peasy!
What do you like best? Epay has been reliable and easy to use. The simple 3 step clock in and out process makes me worry about one less thing at my job. Thanks Epay. What do you dislike? None I am very pleased with ease of use. Please continue with the good work. What problems are you solving with the product? What benefits have you realized? Easy to find PTO time available
UI
User in Airlines/Aviation
08/01/19
Amazingly easy experience
What do you like best? Being able to keep up with the day to day operation real time is very helpful to me as a manager. What do you dislike? There really isn't anything I dislike. It is a very useful and easy site to use. What problems are you solving with the product? What benefits have you realized? Helping correct attendance issues that may arise and this is a very useful tool for me in helping close open punches.
A
Anonymous
08/01/19
Amazingly easy experience
What do you like best? Being able to keep up with the day to day operation real time is very helpful to me as a manager. What do you dislike? There really isn't anything I dislike. It is a very useful and easy site to use. What problems are you solving with the product? What benefits have you realized? Helping correct attendance issues that may arise and this is a very useful tool for me in helping close open punches.
A
Anonymous
07/30/19
The Epay customer service is prompt and effective.
What do you like best? Nights, weekends and holidays they are always there to address your concerns. Even when there have been glitches with the system they have been there to help me work through it and resolve the issue. What do you dislike? Sometimes the system will lag a bit at busy payroll times. Lately, though this hasn't been an issue at all. Rounding of times to 15 minutes is not a perfect system. A 30 minute break for example: if an employee breaks at 8 minutes after the hour ...
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A
Anonymous
07/29/19
Quick & helpful Great Customer Service!
What do you like best? My experience with EPAY has been great. Anytime I have an issue or concern, the Chat team is ready to take on the challenge and always provide a quick solution. What do you dislike? I do not have any dislikes. I enjoy using EPAY. Recommendations to others considering the product: NA What problems are you solving with the product? What benefits have you realized? We use EPAY for our payroll. Each day I learn a new technique in completing payroll in a more ...
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A
Anonymous
07/27/19
Great Customer Service
What do you like best? Their patience and attention to detail. The Rep that called me really cared to solve my problem. Not only did she solve my problem quickly but she also made sure i have no other problems before she hung up. She was very polite and made everything better. What do you dislike? Nothing. I have absolutely zero complaints. What problems are you solving with the product? What benefits have you realized? EPAY is a great company. Very easy to function.
A
Anonymous
07/27/19
Excellent communication
What do you like best? Prompt service and excellent communication. What do you dislike? Nothing really stands out that I dislike. One thing that I would add is to continue the excellent customer service. Recommendations to others considering the product: Professional staff and the ease of use. What problems are you solving with the product? What benefits have you realized? Tracking payroll and the ease of use.
A
Anonymous
07/17/19
Very easy to use
What do you like best? Very easy to manage the hours and pull reports from. What do you dislike? So far there is nothing that I don't like. What problems are you solving with the product? What benefits have you realized? Saves a lot of time pulling reports.
A
Anonymous
07/13/19
It’s really so simple anybody can do it
What do you like best? When I first joined with compass it was like so difficult but the epay team made me a swift settle down with my position What do you dislike? I don’t find any difficulty it’s so user friendly What problems are you solving with the product? What benefits have you realized? Quick check
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].