Entrata Reviews in May 2025: User Ratings, Pros & Cons

"Easy to navigate"

What do you like best about Entrata? It’s easy to navigate around the site, easy to teach other coworkers on how to use it as well. Can ensure the parcel get to our company, which has occasionally been an issue before for us. But haven't had an issue with that since using ParcelAlert. It also gives us an ease of mind knowing where our package is located constantly. This also reduce time on us trying to allocate staff time to handle packages, have less interruption on work using ...

"Property Management made SIMPLE"

What do you like best about Entrata? I love how Entrata can be integrated into every portion of a day in the life of property management. The communication between company and resident is almost seamless with this software's ability to quickly update all parties, send emails, mass alerts, scheduled followup, package notifications, etc. It's also extremely user friendly and makes training easy. Every tier of employee in our company is able to utilize entrata for their maximum benefit ...

"Best way to track package"

What do you like best about Entrata? Using this service I like how we being constantly updated via text or email if the status of my package changes, What do you dislike about Entrata? The only con I can think of is sometime the info provided is not perfect or updated. Recommendations to others considering Entrata: Try it out and if you think this is the right software you should continue with it. What problems is Entrata solving and how is that benefiting you? So by using ParcelAlert I ...

"Parcel Alert is Easy!"

What do you like best about Entrata? I like the notifications. When you're expecting a package for anything work related, you can be stressed. However, these allow that stress to go away no problemo. What do you dislike about Entrata? I find the system can sometimes be out of date? But then an update will come along and everything will be working as it should. What problems is Entrata solving and how is that benefiting you? I know that what I send out, and what is sent to me, will arrive ...

"Way to track your package"

What do you like best about Entrata? I like how you are updated via text or email on the status of your package ! What do you dislike about Entrata? I dislike that sometimes all the information isn’t correct and updated What problems is Entrata solving and how is that benefiting you? The problems are that sometimes it isn’t updated as frequently as the user wants it

"Interesting tool"

What do you like best about Entrata? Pretty easy to work with. Easy to access and track What do you dislike about Entrata? Needs More information and maybe faster updates What problems is Entrata solving and how is that benefiting you? Using the package tracking system to deliver multiple packages for customers or users from the company on different sites

"It's good!"

What do you like best about Entrata? It's accessible at all hours, even when office is closed. What do you dislike about Entrata? When you go on vacation and have a package delivered, they start charging you fees and there is nothing you can do about it. What problems is Entrata solving and how is that benefiting you? Convenient for busy people!

"So easy to use! "

What do you like best about Entrata? I like that Entrata is so user friendly. You could go in not knowing much (which I did when I first started using Entrata) and just being on the dashboard, you could easily find what you are looking for. What do you dislike about Entrata? I wish they would train more people in our company instead of our Entrata rep. This way when we have issues, like we currently do for our renewal tiers, we will be able to solve them. Recommendations to others ...

"Very easy to use!"

What do you like best about Entrata? The app is easy to navigate and the notifications sent to residents for packages are very helpful. What do you dislike about Entrata? Sometimes the app closes out of itself while using it and shows past residents. What problems is Entrata solving and how is that benefiting you? Having residents sign for the packages is helpful and makes the process quick and easy.

"Good software"

What do you like best about Entrata? How easy it is to send renewal offers to residents - I just learned about the software renewal system and set pricing has been very easy to do. I also like how everything is in one place. What do you dislike about Entrata? Not having the premiums very accessible to add - a little tricky. I had to call to figure how to add premiums. I have had some issues with options like unfurnished or furnished when it comes to set pricing for renewals. They are ...