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9.2

SpotScore

EngageBay - Marketing Automation Software

EngageBay Reviews in August 2026: User Ratings, Pros & Cons

Streamline your marketing and grow your business effortlessly.

4.6

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Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan

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EngageBay Reviews & Ratings

4.6

Excellent

Based on 445 ratings & 502 reviews

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Rating Distribution

Excellent

(482)

Very Good

(17)

Good

(3)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

EngageBay is a CRM built for startups and small to mid-sized businesses that need automation, workflows, email tracking, and marketing campaign management at a lower price point than enterprise platforms. The interface is straightforward—the kanban view for deal management is a practical feature that reduces clicks in your sales process. Pricing scales with team ...Read more

EngageBay pros and cons

  • Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.

  • Affordable and cost-effective, particularly appealing to startups and small businesses.

  • Includes CRM, sales, and marketing features typically found in higher-cost alternatives.

  • Easy to use and simple to navigate, benefiting non-technical users and small teams.

  • Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.

  • Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.

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Showing 241-250 out of 502

A

Alexis

09/25/23

5 out of 5

Support Team

EngageBay support team is very prompt and thorough in helping any issues be resolved. I have not had any problems so far. Software is user friendly and easy to use.

JO

John Osman

09/25/23

5 out of 5

Customer Support is solid!

Date of experience: September 26, 2023

S

Scott

09/24/23

5 out of 5

EngageBay is a great software that any…

EngageBay is a great software that any one can use for their business as it is easy to use and have great customer support

SM

Sreekanth Mk

09/24/23

5 out of 5

Easy Marketing Tool with Cool Features

I've been using Engagebay my work, and it's been a game-changer. It does all the email stuff - like sending out emails automatically, regular emails, and even a series of emails. The automation workflows are intuitive, allowing for intricate marketing campaigns to be set up with ease. The email marketing feature is robust. But what truly sets it apart is the email sequences – which ensure consistent engagement. Out of all the email tools I've used, Engagebay is one of the best. Big thumbs up!

S

Scott

09/21/23

5 out of 5

Product does everything we need

Product does everything we need, and the support is fast and accurate.

JH

Jon Haigwood

09/20/23

5 out of 5

EngageBay has been a game-changer

EngageBay has been a game-changer! It's super easy to use and their support team is awesome!

KP

Kishen Patel

09/20/23

5 out of 5

The support staff for this application…

The support staff for this application and very helpful and well informed. Big ups to EngageBay for their continued support.

EO

Elizabeth Oluwalomola

09/18/23

5 out of 5

The support agents are the best

The support agents are the best, very accurate, knowledgable, fast. especially bob and charles.

CG

CodeMonkey Georgia

09/17/23

5 out of 5

Using one month, its incredible

I am using Engagebay already more than one month. I am using free version and it is amaizing. we are team of 3 people and we love it. Support is amazing, really proactive people

H

Hani

09/17/23

5 out of 5

EngageBay is the best software that…

EngageBay is the best software that covers all of my business needs from sales to Marketing with great customer support

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].