9.2
SpotScore
EngageBay Reviews in July 2026: User Ratings, Pros & Cons
Streamline your marketing and grow your business effortlessly.
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Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan
EngageBay Reviews & Ratings
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Spotsaas Editor’s POV
EngageBay is a CRM built for startups and small to mid-sized businesses that need automation, workflows, email tracking, and marketing campaign management at a lower price point than enterprise platforms. The interface is straightforward—the kanban view for deal management is a practical feature that reduces clicks in your sales process. Pricing scales with team ...Read more
EngageBay pros and cons
Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.
Affordable and cost-effective, particularly appealing to startups and small businesses.
Includes CRM, sales, and marketing features typically found in higher-cost alternatives.
Easy to use and simple to navigate, benefiting non-technical users and small teams.
Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.
Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.
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Showing 11-20 out of 502
JI
John Iranshahi
05/27/24
Great Costumer service, excellent for mid size and small business
We have never used marketing or CRM software in the past Engage Bay has been a game changer for us. so far so good.
AH
Andy Hixon
05/24/24
EngageBay marketing automation made easy
The more we use EngageBay the more we realise just how capable and flexible it is. Building automated marketing campaigns can be setup in minutes and virtually every possible situation can be addressed.
IY
Iain Yes
05/22/24
Super helpful live chat support and…
Super helpful live chat support and clean interface.
GB
General Bloom
05/22/24
Ryan was very helpful
Ryan was very helpful. He was able to answer all of our questions and provide examples of how to use certain things.
BM
Benjamin Muxlow
05/22/24
Ryan helped me solve all my issues in…
Ryan helped me solve all my issues in short time on engagebay. I am a project manager for an insurance agency and engagebay has been a very useful tool so far. Engagebay is a very powerful platform that seems to have everything we need. My only concern is the additional price per user as the agency grows. Thank you!
KJ
Kathy Jackson Christ
05/21/24
Simple, yet Effective!
I chose EngageBay for it's simplicity. It enables me to set up automated text and email easily. In addition, I find the support very helpful. They are responsive and know exactly how to fix whatever I need.
AM
Alan Moore
05/20/24
problem connecting Twilio with…
problem connecting Twilio with Engagebay (a lot of steps) and it was sorted immediately. Very quick and helpful support.
JC
James Cudney
04/30/24
Quick
Quick, concise customer support that answered my questions in minutes. Thanks!
CS
Christopher Scott
04/29/24
EngageBay provides quick and reliable…
EngageBay provides quick and reliable help if you have questions about the platform.
T
Trey
04/26/24
Smooth CRM experience
Smooth CRM experience. Had a hiccup with adding members to the EngageBay instance but Bob was very helpful. Looking forward to using the product more.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].