EndNote Reviews in June 2025: User Ratings, Pros & Cons

DISCONTINUED

works

Good for keeping track of sources.

Great program

Great program. I have been using it since the 1980s, and it is one of the tools that constantly open on my computer desktop.

The tech that I had was VERY patient…

The tech that I had was VERY patient with me and my questions. He helped me resolve all my problems.

Good options for references

Good options for references and content formatting. Responsive program, old glitches now fixed.

Works great!!!

Works great for my work

Easy upgrade.

Date of experience: July 26, 2023

My use of EndNote is purely research

My use of EndNote is purely research; I do not use it for citations while writing or other potential uses. Nonetheless, the flexibility of the fields in EndNote allow me to integrate material from dozens of different types of source materials, making my writing more efficient and definitely less error-ridden.

We use what we have

We use what we have. It works well.

There's no replacement for EndNote when…

There's no replacement for EndNote when you want to inventory useful articles, find them again, and then footnote your paper. I have trouble syncing across Macs and also the pdf annotater is a bit limited compared to earlier EndNote versions. EndNote also sometimes corrupts my pdf's so I need to keep duplicates in a separate file. All in all, though, I couldn't live without the app.

Excellent support

I have had to request help for problems with EndNote on two occasions. EndNote responded promptly, both times. One problem had an easy fix that was suggested by email (and solved my problem), while my other problem was much more complicated. For the complicated problem, someone scheduled an appointment to work with me within a few days. The EndNote person was infinitely patient, knowledgeable and very helpful. We probably spent 2½ hours working together. Very thorough. I was quite satisfied ...