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8.9

Spot Score

Encompass - Loan Origination Software

Encompass Reviews in May 2025: User Ratings, Pros & Cons

Empowering lenders to streamline the loan process.

4

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Encompass offers custom pricing plan

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Encompass Reviews & Ratings

4

Very Good

Based on 141 ratings & 58 reviews

Rating Distribution

Excellent

(33)

Very Good

(19)

Good

(4)

Poor

(2)

Terible

(0)

Expert's Review

Encompass is a comprehensive mortgage software that streamlines the loan process from start to finish. Users appreciate its user-friendly interface that simplifies tasks like completing a 1003 form and organizing loan files. The system's ability to store and retrieve documents efficiently, automate processes, and provide easy access to information received praise ...Read more

Encompass pros and cons

  • Centralizes and streamlines the mortgage process, enhancing efficiency and organization.

  • User-friendly interface with customizable options, suitable for both small and large companies.

  • Enables automation of tasks such as documentation uploads, signatures, and email generation.

  • Provides extensive functionality and integration capabilities for various CRM software.

  • Occasional slowness and system freezing, leading to interruptions and potential data loss.

  • Limited customization options, especially for certain unchangeable features.

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Showing 51-58 out of 58

UI

User in Law Enforcement

07/13/16

5 out of 5

Encompass

What do you like best? I have been using Encompass for over three years. I love Encompass, I find it user friendly and helpful. I can quickly manage my pipeline by different criteria. I can also setup how I want to view my loans. What do you dislike? I don't have anything I dislike. There are a lot of features in the software, and I like to keep things simple, I don't use a lot of the graphs and various extra features. Recommendations to others considering the product: If you ...

Read more

UI

User in Wholesale

07/13/16

4.5 out of 5

Mortgage processor user

What do you like best? Everything is very step by step. Everything has it's own field. What do you dislike? So many tabs...sometimes things are hard to locate What problems are you solving with the product? What benefits have you realized? It's a very thorough system especially for mortgage processing.

UI

User in Computer Software

07/12/16

3.5 out of 5

Once you get used to it you cant stop using it

What do you like best? i worked for a mortgage company in Clearwater,FL for a year. Although I did not work with borrowers directly I did use Encompass360 40 hours a week. I had to pull loan statuses, hud approvals and quite a few other things in order to properly market to borrowers on behalf of the Loan Originator. Encompass 360 was difficult to learn at first but once i got the hang of it I was pulling reports and training other users to do the same. Reporting was great that I could ...

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UI

User in Financial Services

06/22/16

4.5 out of 5

Loan and borrower management

What do you like best? Encompass is very user friendly. I have never had any issues, and it helps keep the company and my self in compliance with our loan pipeline. What do you dislike? When Fannie Mae is down, we have issues with Encompass. We handle a lot of reverse mortgages, which cause issues with the software, especially since the application and loan documents are created in a separate software program. Recommendations to others considering the product: If you handle ...

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UI

User in Financial Services

06/06/16

1.5 out of 5

Decent LOS - Slow going.

What do you like best? It is rather comprehensive and easier than most LOSs to customize. Looks great & fairly intuitive to use. What do you dislike? Very slow connections to remote servers. Slow to make needed industry improvements. Difficult to make this focus in on specific non-standard products (VA loans) Recommendations to others considering the product: Good for small companies. Great if looking to customize however support from Ellie Mae is not always great and they are ...

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CM

Celeste M

05/24/16

3.5 out of 5

Perfect for all of our mortgage needs

What do you like best? The flexibility of the program. The ability to create the applications for websites to help our banking process is great. What do you dislike? Does slow down the computer systems. There is a lot of information in there and it is hard to distinguish bc of visibility. Everything looks the same. What problems are you solving with the product? What benefits have you realized? Works well with a multitude of our vendors. This is what we use for all of our loan ...

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UI

User in Financial Services

04/13/16

3.5 out of 5

An Industry Standard

What do you like best? Because Encompass is so widely used, there are a ton of external resources available (products, consultant services, etc.) that allow you to truly customize the interface. The form builder and reporting functions help you to do some of this in-house, though there are limitations to both. It's rather intuitive to navigate, and the document storage method and pipeline views make organization easy. Overall, it provides a solid framework for companies to build a ...

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TA

Terry A

09/18/15

3 out of 5

Just switched from Point

What do you like best? Pricing engine is part of the package. Does take a learning curve to get up to stuff but I'm optimistic. What do you dislike? Learning curve is steep but expected. Still working on the online tutorials What problems are you solving with the product? What benefits have you realized? Processing mortgage loans. All in one solution and supposedly better suited to the changes in the industry.