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8.6

Spot Score

Employee Navigator - HR Software

Employee Navigator Reviews in May 2025: User Ratings, Pros & Cons

Streamline your HR processes for success.

4.4

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Starts from $1,750/Month when Billed Yearly

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Employee Navigator Reviews & Ratings

4.4

Very Good

Based on 226 ratings & 120 reviews

Rating Distribution

Excellent

(90)

Very Good

(25)

Good

(5)

Poor

(0)

Terible

(0)

Expert's Review

Employee Navigator emerges as a standout benefits administration platform, consistently praised for its user-friendly interface and robust functionality. Its seamless integrations with payroll providers, insurance carriers, and third-party administrators greatly streamline processes like onboarding, benefits management, and compliance reporting. HR teams and ...Read more

Employee Navigator pros and cons

  • User-friendly interface that is intuitive for administrators, employees, and brokers, requiring minimal training.

  • Seamless integrations with carriers, payroll systems, and other HR tools, saving time and reducing manual errors.

  • Robust feature set, including benefit administration, ACA compliance, PTO tracking, and onboarding, all in one platform.

  • Exceptional customer support team, known for responsiveness, knowledge, and quick resolution of issues.

  • Initial setup for new users with moderate to highly complex needs can be challenging without proper guidance.

  • Some advanced tasks, like customization or troubleshooting, require reliance on support staff or escalations to Tier 2.

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Showing 61-70 out of 120

LW

Lisa W

02/25/22

4.5 out of 5

"Employee Navigator keeps our benefits current across all systems"

What do you like best about Employee Navigator? With our integrations and Employee Navigator, our elections update between the broker and the payroll system in real time. No more missing info.

ES

Elizabeth S

01/18/22

4 out of 5

"Simple Tool for Benefits Management"

What do you like best about Employee Navigator? The application is simple, easily navigatable, and with its recent facelift, fairly pleasant to look at as well. As an admin I find it fairly easy to find the info I'm looking for, and as a bonus, I rarely get questions from my staff as it's easy to navigate from their side, as well.

AB

Andrew B

12/16/21

5 out of 5

"Self service employee benefits management"

What do you like best about Employee Navigator? Employee Navigator allows me to efficiently complete all the tasks that accompany managing our health insurance benefits. Adding new hires and terming employees is a breeze, and it is easy to schedule reminders.

BM

BJ M

11/25/21

3.5 out of 5

"Functional but could be better"

What do you like best about Employee Navigator? I do like that payroll, benefits, time off, and company details are all in one place. It is a convenient site that rarely requires a password change and once learned is semi-easy to use.

AG

Amy G

10/19/21

4 out of 5

"EE Nav-Best Bang for your buck"

What do you like best about Employee Navigator? IT is free for our use with HUB-allows us to do electronic open enrollment. What do you dislike about Employee Navigator?

AU

Anonymous User

08/24/21

4.5 out of 5

"Employee Navigator is great!"

What do you like best about Employee Navigator? Employee navigator is an easy and intuitive solution for small employers. It integrates with a bunch of carriers and tpa's which makes processing adds and terms seem less. It has nice on boarding features and can really manage a ton of your HR processes.

LB

Lynn B

06/16/21

4.5 out of 5

"Colonial Life Coordinator / Ben Admi Systems Builder"

What do you like best about Employee Navigator? I like the ease of buildout and data upload. What do you dislike about Employee Navigator?

EC

Erin C

05/04/21

3 out of 5

"SMB BenAdmin with some limitations..."

What do you like best about Employee Navigator? Easy to use for employees and quick renewal implementation process. What do you dislike about Employee Navigator?

AI

Administrator in Insurance

04/23/20

5 out of 5

"Great Ben Admin system for Brokers"

What do you like best? Very easy to use from the admin side, also makes it an easy experience for employees of all technology levels. Provides a great program to really address the needs of the HR user- it's NOT just useful to the insurance broker but can really be an all in one solution for the HR administrator. By providing these things to the HR user as their broker, it helps maintain your value to them outside of just the benefits you help them provide. It is very easy for the employee ...

Read more

AU

Anonymous User

04/23/20

5 out of 5

"Great Ben Admin system for Brokers"

What do you like best about Employee Navigator? Very easy to use from the admin side, also makes it an easy experience for employees of all technology levels. Provides a great program to really address the needs of the HR user- it's NOT just useful to the insurance broker but can really be an all in one solution for the HR administrator. By providing these things to the HR user as their broker, it helps maintain your value to them outside of just the benefits you help them provide. It is ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].