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8.6

Spot Score

Employee Navigator - HR Software

Employee Navigator Reviews in June 2026: User Ratings, Pros & Cons

Streamline your HR processes for success.

4.4

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Starts from $370.83 / Month when Billed Yearly

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Employee Navigator Reviews & Ratings

4.4

Very Good

Based on 226 ratings & 120 reviews

Rating Distribution

Excellent

(90)

Very Good

(25)

Good

(5)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Employee Navigator emerges as a standout benefits administration platform, consistently praised for its user-friendly interface and robust functionality. Its seamless integrations with payroll providers, insurance carriers, and third-party administrators greatly streamline processes like onboarding, benefits management, and compliance reporting. HR teams and ...Read more

Employee Navigator pros and cons

  • User-friendly interface that is intuitive for administrators, employees, and brokers, requiring minimal training.

  • Seamless integrations with carriers, payroll systems, and other HR tools, saving time and reducing manual errors.

  • Robust feature set, including benefit administration, ACA compliance, PTO tracking, and onboarding, all in one platform.

  • Exceptional customer support team, known for responsiveness, knowledge, and quick resolution of issues.

  • Initial setup for new users with moderate to highly complex needs can be challenging without proper guidance.

  • Some advanced tasks, like customization or troubleshooting, require reliance on support staff or escalations to Tier 2.

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Showing 11-20 out of 120

SK

Sonya K

08/25/23

5 out of 5

"Completely changed my business."

What do you like best about Employee Navigator? The best part is all of the different carriers and resources that are connected. I used to be presenting benefits to my clients, now I am offering a whole package.

NR

Nicole R

08/25/23

5 out of 5

"A solid product in a dynamic benefits technology world"

What do you like best about Employee Navigator? The interface is easy to "navigate" for users with all backgrounds. The product is consistently enhanced with insight from the community. They have multiple integration options with carriers, vendors, and payroll providers. It is one of the best benefit admin technology systems on the market.

DE

Denise E

08/25/23

5 out of 5

"Director of Client Services"

What do you like best about Employee Navigator? Integrations and easy platform to use... What do you dislike about Employee Navigator?

AU

Anonymous User

08/24/23

5 out of 5

"Employee Navigator has simplified our onboarding and daily maintenance for our client partners."

What do you like best about Employee Navigator? Onboarding and uploading census data is a breeze. The day to day maintenance of adds and terms simplifies the process for the Group Admin HR.

AU

Anonymous User

08/24/23

5 out of 5

"Employee Navigator"

What do you like best about Employee Navigator? The system is intuitive and the customer service is well trained on how to use/support the system. What do you dislike about Employee Navigator?

SG

Samantha G

08/23/23

5 out of 5

"I love this system!"

What do you like best about Employee Navigator? I love that it helps employers stay in compliance with all the regulations and all the data it can keep track of. What do you dislike about Employee Navigator?

CB

Caylee B

08/23/23

5 out of 5

"EN is super easy to use! It's very user friendly."

What do you like best about Employee Navigator? The integration options, reports, and the timeline. What do you dislike about Employee Navigator?

BR

Bob R

08/23/23

5 out of 5

"Engaging Clients with Employee Navigator"

What do you like best about Employee Navigator? EN is easy for Groups and employees to use as a benefit platform. They can also use this platform for PTO tracking, certification, asset tracking, syncing with payroll companies and ACA reporting. All available on one platform.

LA

Love Ann D

08/23/23

5 out of 5

"The Employee Navigator BenAdmin solution FITS!"

What do you like best about Employee Navigator? Employee Navigator makes setting up the vast majority of clients with moderate complexity make sense. The items needed to setup a group and their plans are in easy-to-see ways! The foundation of Navigator are classes which can be utilized to define both eligibility AND pricing as well as supporting documentation. This makes delivery of automated benefit administration unique and consistent to the benefit eligible population for small to ...

Read more

TB

Taylor B

08/23/23

5 out of 5

"Employee Navigator is great"

What do you like best about Employee Navigator? THeir service and user interface with customers. I also like that they are continuing to update their system. Their customer service is extremely friendly and very helpful.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].