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8.6

Spot Score

Employee Navigator - HR Software

Employee Navigator Reviews in June 2025: User Ratings, Pros & Cons

Streamline your HR processes for success.

4.4

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Starts from $1,750/Month when Billed Yearly

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Employee Navigator Reviews & Ratings

4.4

Very Good

Based on 226 ratings & 120 reviews

Rating Distribution

Excellent

(90)

Very Good

(25)

Good

(5)

Poor

(0)

Terible

(0)

Expert's Review

Employee Navigator emerges as a standout benefits administration platform, consistently praised for its user-friendly interface and robust functionality. Its seamless integrations with payroll providers, insurance carriers, and third-party administrators greatly streamline processes like onboarding, benefits management, and compliance reporting. HR teams and ...Read more

Employee Navigator pros and cons

  • User-friendly interface that is intuitive for administrators, employees, and brokers, requiring minimal training.

  • Seamless integrations with carriers, payroll systems, and other HR tools, saving time and reducing manual errors.

  • Robust feature set, including benefit administration, ACA compliance, PTO tracking, and onboarding, all in one platform.

  • Exceptional customer support team, known for responsiveness, knowledge, and quick resolution of issues.

  • Initial setup for new users with moderate to highly complex needs can be challenging without proper guidance.

  • Some advanced tasks, like customization or troubleshooting, require reliance on support staff or escalations to Tier 2.

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Showing 11-20 out of 120

SK

Sonya K

08/25/23

5 out of 5

"Completely changed my business."

What do you like best about Employee Navigator? The best part is all of the different carriers and resources that are connected. I used to be presenting benefits to my clients, now I am offering a whole package.

NR

Nicole R

08/25/23

5 out of 5

"A solid product in a dynamic benefits technology world"

What do you like best about Employee Navigator? The interface is easy to "navigate" for users with all backgrounds. The product is consistently enhanced with insight from the community. They have multiple integration options with carriers, vendors, and payroll providers. It is one of the best benefit admin technology systems on the market.

DE

Denise E

08/25/23

5 out of 5

"Director of Client Services"

What do you like best about Employee Navigator? Integrations and easy platform to use... What do you dislike about Employee Navigator?

AU

Anonymous User

08/24/23

5 out of 5

"Employee Navigator has simplified our onboarding and daily maintenance for our client partners."

What do you like best about Employee Navigator? Onboarding and uploading census data is a breeze. The day to day maintenance of adds and terms simplifies the process for the Group Admin HR.

AU

Anonymous User

08/24/23

5 out of 5

"Employee Navigator"

What do you like best about Employee Navigator? The system is intuitive and the customer service is well trained on how to use/support the system. What do you dislike about Employee Navigator?

KC

Karene C

08/23/23

5 out of 5

"Benefit Technology Team Lead"

What do you like best about Employee Navigator? Employee Navigator is a great Benefits Administration and ACA filing solution for its ease of use for Brokers, HR teams and employees. For groups in the small and mid-Markets, I believe it's the best option available. The integrations are almost endless and the team at EN has worked very hard over the years to provide an outstanding platform for Brokers to provide to their Clients at very low cost.

IL

Isabel L

08/23/23

5 out of 5

"Highly Recommend"

What do you like best about Employee Navigator? Our agency has found Employee Navigator to be the most user friendly benefits administration system. Both our staff and clients enjoy using Employee Navigator with the ease of implementation and on going use. The online training materials and support system are uncomparable to other benefit administration systems.

MO

Madison O

08/23/23

5 out of 5

"Intuitive Platform, Responsive Service"

What do you like best about Employee Navigator? Employee Navigator is a great platform that is being improved every day. We recommend it to our clients to streamline their employee's experience for benefit administration. The Employee Navigator support team is responsive, helpful, and open to feedback. Employee Navigator's reporting tool is robust and makes HR's lives so much easier. The list of carriers and vendors that have integrations with Employee Navigator is growing rapidly and that ...

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AS

Al S

08/23/23

5 out of 5

"Employee Navigator Review 2023"

What do you like best about Employee Navigator? It is pretty simple to use and set up once you know what you are doing. Tech support is very knowledgeable and helpful. What do you dislike about Employee Navigator?

AU

Anonymous User

08/23/23

5 out of 5

"Vital tool for expansion"

What do you like best about Employee Navigator? I love that each client's portal can be customized to the level it can. This helps tailor the experience per group. What do you dislike about Employee Navigator?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].