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8.8

Spot Score

Emarsys - Marketing Automation Software

Emarsys Reviews in June 2025: User Ratings, Pros & Cons

Revolutionize your marketing strategy with Emarsys.

4.2

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Emarsys Reviews & Ratings

4.2

Very Good

Based on 696 ratings & 420 reviews

Rating Distribution

Excellent

(261)

Very Good

(132)

Good

(18)

Poor

(6)

Terible

(3)

Expert's Review

Emarsys consistently stands out as a robust, user-friendly marketing platform that caters to both novice and experienced marketers. Its ease of onboarding, intuitive interface, and extensive training materials ensure that users can quickly get up to speed and leverage its powerful features. The platform excels in providing advanced automation capabilities, ...Read more

Emarsys pros and cons

  • Intuitive and user-friendly platform, making it accessible for marketers without extensive technical expertise.

  • Advanced automation capabilities streamline workflows and enhance productivity.

  • Excellent customer support with quick responsiveness and helpful Client Success Managers.

  • Robust segmentation and targeting options, enabling advanced personalization and campaign customization.

  • Some users find the multitude of features and capabilities overwhelming without proper guidance.

  • Limited web channel campaign options restrict certain use cases.

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Showing 361-370 out of 420

В

Владимир

12/11/19

4 out of 5

"Professional email marketing"

What do you like best about Emarsys? My experience with Emarsys was during the Kolesa.kz and Krisha.kz development. In close contact we created a marketing campaigns system focused on user reactivation and customers information services. Our account manager was very helpful and provide full support and training. The product is user friendly and efficient.

В

Владимир

12/11/19

4 out of 5

"Professional email marketing"

What do you like best about Emarsys? My experience with Emarsys was during the Kolesa.kz and Krisha.kz development. In close contact we created a marketing campaigns system focused on user reactivation and customers information services. Our account manager was very helpful and provide full support and training. The product is user friendly and efficient.

AC

apni C

11/23/19

4.5 out of 5

"Nice Software with CRM capablities"

What do you like best about Emarsys? The Customer Support team provides a solution in a very quick time. They ate ready to provide a good amount of training videos. The User interface is also good with Drag and Drop functionality.

AU

Anonymous User

11/22/19

4.5 out of 5

"A Great Team with a Great Platform"

What do you like best about Emarsys? The amount that you can do with Emarsys is impressive and they are always growing their platform. It's very easy to connect your data across the board and to monitor all your KPIs in one place, seeing in real-time how every one of your campaigns contributes to your business. Their team is very professional and always ready to help, whether it be with something on a grand scale like integration, or just a small usage question.

AU

Anonymous User

11/05/19

2.5 out of 5

"Meh"

What do you like best about Emarsys? Simple, easy to use, easy segmentation. What do you dislike about Emarsys?

AU

Anonymous User

11/05/19

3 out of 5

"Helpful campaign specialists, difficult communication/collaboration with managers."

What do you like best about Emarsys? Our regular, dedicated campaign specialists work hard to make sure our campaigns go out error-free and on time. What do you dislike about Emarsys?

JM

Jason M

10/31/19

5 out of 5

"Excellent Software Backed by World-Class Support"

What do you like best about Emarsys? From the moment we started implementation, it was clear that Emarsys was laser-focused on client success. The project moved to completion on time and there were no "gotcha's", even when we needed to reload data. After launch, the transition to regular support was seamless. The rare times that an issue has come up, it was dealt with in a timely manner. If we needed education, it was provided. If Emarsys needed to correct something, they did it.

HS

Hannah S

10/30/19

5 out of 5

"An ESP That Gets It"

What do you like best about Emarsys? Emarsys real-time personalization has allowed us to elevate our batch and blast campaigns relevancy. What do you dislike about Emarsys?

EH

Eric H

10/22/19

5 out of 5

"A game-changing marketing tool!"

What do you like best about Emarsys? Emarsys is constantly delivering some of the latest technology and innovation to help our company gain the upper edge against our competitors with their marketing platform. They helped us use our data with their technology to create campaigns and other personal customer experiences in ways that our previous platform did not.

AB

Andrés B

10/15/19

4.5 out of 5

"Great experience in 3 years"

What do you like best about Emarsys? How easy it is to use the platform and all the various levels of segmentation and automation available. The multichannel capabilities, which allow me to connect various channels into one single campaign, without depending on different platforms to reach the same goal

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].