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8.8

Spot Score

Emarsys - Marketing Automation Software

Emarsys Reviews in June 2025: User Ratings, Pros & Cons

Revolutionize your marketing strategy with Emarsys.

4.2

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Emarsys Reviews & Ratings

4.2

Very Good

Based on 696 ratings & 420 reviews

Rating Distribution

Excellent

(261)

Very Good

(132)

Good

(18)

Poor

(6)

Terible

(3)

Expert's Review

Emarsys consistently stands out as a robust, user-friendly marketing platform that caters to both novice and experienced marketers. Its ease of onboarding, intuitive interface, and extensive training materials ensure that users can quickly get up to speed and leverage its powerful features. The platform excels in providing advanced automation capabilities, ...Read more

Emarsys pros and cons

  • Intuitive and user-friendly platform, making it accessible for marketers without extensive technical expertise.

  • Advanced automation capabilities streamline workflows and enhance productivity.

  • Excellent customer support with quick responsiveness and helpful Client Success Managers.

  • Robust segmentation and targeting options, enabling advanced personalization and campaign customization.

  • Some users find the multitude of features and capabilities overwhelming without proper guidance.

  • Limited web channel campaign options restrict certain use cases.

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Showing 271-280 out of 420

JC

Jennifer C

09/29/20

4.5 out of 5

"A lot to learn, but a lot of help!"

What do you like best about Emarsys? The fact that we have a wonderful trainer who is patient and helps us fully understand the product and how we can get the most benefit from it. There are many videos and a library of information you can reference at any time to help answer questions or instructions on how to use features. It really feels like all the ways you can use Emarsys is endless and exciting!

AU

Anonymous User

09/29/20

4 out of 5

"Great training content!"

What do you like best about Emarsys? Emarsys has an amazing help website with in-depth documentation on all features—a huge difference from our last ESP.

AU

Anonymous User

09/29/20

4 out of 5

"Emarsys did the trick!"

What do you like best about Emarsys? I think Emarsys has made the best email dashboard. You can easily track data analytics, review email drafts, and send emails all in one easy to manage place!

JM

Jen M

09/24/20

4.5 out of 5

"G2 Review"

What do you like best about Emarsys? Reporting and ease of use - training was effective. What do you dislike about Emarsys?

CJ

Chris J

09/24/20

4.5 out of 5

"Great support and easy implementation"

What do you like best about Emarsys? Trainings and implementation have been great so far, the team is very responsive and supportive throughout the process.

AU

Anonymous User

09/24/20

4 out of 5

"Emarsys is a very dynamic platform, there is a lot you can do if you know how to use it"

What do you like best about Emarsys? I'ts easy to use and you can work together with an account manager to make sure you are reaching your business goals. What do you dislike about Emarsys?

DC

Daniela C

09/24/20

5 out of 5

"Excellent Service!"

What do you like best about Emarsys? Emarsys is fairly easy to navigate and the training sessions make everything so comprehensive! Very easy to follow and you can learn so much about what the platform has to offer.

AU

Anonymous User

09/21/20

4 out of 5

"Emarsys was consistent and kept things routine"

What do you like best about Emarsys? Very transparent with their use of Mavenlink, and very routine and procedural implementation. What do you dislike about Emarsys?

AU

Anonymous User

09/14/20

2.5 out of 5

"Better for e-commerce"

What do you like best about Emarsys? Emails look professional and custom templates work great What do you dislike about Emarsys?

VB

Vicken B

09/02/20

5 out of 5

"Emarsys has played a big role in the growth of our business both online and offline!"

What do you like best about Emarsys? Emarsys makes it very easy to automate all marketing communications through their easy to use user interface. Also, Emarsys makes data available for my team which helps us coming up with meaningful data analysis very efficiently.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].