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8.8

Spot Score

Emarsys - Marketing Automation Software

Emarsys Reviews in June 2026: User Ratings, Pros & Cons

Revolutionize your marketing strategy with Emarsys.

4.2

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Emarsys Reviews & Ratings

4.2

Very Good

Based on 696 ratings & 420 reviews

Rating Distribution

Excellent

(261)

Very Good

(132)

Good

(18)

Poor

(6)

Terible

(3)

Spotsaas Editor’s POV

Emarsys consistently stands out as a robust, user-friendly marketing platform that caters to both novice and experienced marketers. Its ease of onboarding, intuitive interface, and extensive training materials ensure that users can quickly get up to speed and leverage its powerful features. The platform excels in providing advanced automation capabilities, ...Read more

Emarsys pros and cons

  • Intuitive and user-friendly platform, making it accessible for marketers without extensive technical expertise.

  • Advanced automation capabilities streamline workflows and enhance productivity.

  • Excellent customer support with quick responsiveness and helpful Client Success Managers.

  • Robust segmentation and targeting options, enabling advanced personalization and campaign customization.

  • Some users find the multitude of features and capabilities overwhelming without proper guidance.

  • Limited web channel campaign options restrict certain use cases.

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Showing 261-270 out of 420

AU

Anonymous User

10/06/20

3.5 out of 5

"Se. Web analyst"

What do you like best about Emarsys? The team is always readily available when needed What do you dislike about Emarsys?

AU

Anonymous User

10/06/20

3.5 out of 5

"Se. Web analyst"

What do you like best about Emarsys? The team is always readily available when needed What do you dislike about Emarsys?

CW

Candy W

10/06/20

4 out of 5

"Great ESP with lots of functions"

What do you like best about Emarsys? The team at Emarsys were very helpful during the implementation process, from start to finish. Our team had a long list of questions, but the Emarsys team were all very friendly and informative throughout the whole process. We had weekly check-ins with the team, as well as a dedicated Slack group for any ad-hoc updates.

LH

Luis H

10/06/20

4 out of 5

"EMARSYS Personalized communication !!"

What do you like best about Emarsys? For us this is a platform that combines data with personalization and communication, in order to increase consumers. We believe that it is more than a tool to achieve your goals of business, is predictive software that, through data analysis, provides smart recommendations to increase your online strategy.

AU

Anonymous User

10/06/20

4 out of 5

"Las capacitaciones de Emarsys one on one"

What do you like best about Emarsys? que se resuelven dudas se conocen nuevas formas de usar la herrmanienta What do you dislike about Emarsys?

AU

Anonymous User

10/02/20

5 out of 5

"I would always recommend Emarsys"

What do you like best about Emarsys? Create the mailings is very easy. Also working with segemts. What do you dislike about Emarsys?

AU

Anonymous User

09/30/20

3.5 out of 5

"so far so good"

What do you like best about Emarsys? Our prior ESP was very much out of date. The segmentation capabilities and smart insights with Emarsys is going to allow us to do much more targeted and automated emails.

NH

Nick H

09/30/20

4 out of 5

"Emarsys is a very capable and easy to use marketing platform"

What do you like best about Emarsys? The ability to create and combine segments What do you dislike about Emarsys?

AU

Anonymous User

09/30/20

3.5 out of 5

"so far so good"

What do you like best about Emarsys? Our prior ESP was very much out of date. The segmentation capabilities and smart insights with Emarsys is going to allow us to do much more targeted and automated emails.

JM

Julio M

09/30/20

5 out of 5

"Complete and powerful when used at it's max"

What do you like best about Emarsys? The automation program and it's flowchart-like builder are my favorites but I also like the coupons system and the block-based editor for creating the email designs, with the predict plugin beign directly in the tool.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].