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8.8

SpotScore

Emarsys - Marketing Automation Software

Emarsys Reviews in September 2026: User Ratings, Pros & Cons

Revolutionize your marketing strategy with Emarsys.

4.35

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Emarsys Reviews & Ratings

4.35

Very Good

Based on 358 ratings & 420 reviews

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Rating Distribution

Excellent

(261)

Very Good

(132)

Good

(18)

Poor

(6)

Terrible

(3)

Spotsaas Editor’s POV

Emarsys consistently stands out as a robust, user-friendly marketing platform that caters to both novice and experienced marketers. Its ease of onboarding, intuitive interface, and extensive training materials ensure that users can quickly get up to speed and leverage its powerful features. The platform excels in providing advanced automation capabilities, ...Read more

Emarsys pros and cons

  • Marketers without technical backgrounds can use the platform without developer assistance.

  • Automation capabilities cover complex marketing workflows.

  • Client Success Managers are responsive and proactive.

  • Segmentation and targeting support advanced personalization and campaign customization.

  • Some users find the multitude of features and capabilities overwhelming without proper guidance.

  • Limited web channel campaign options restrict certain use cases.

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Showing 201-210 out of 420

SK

Sarina K

02/05/21

5 out of 5

"Ein wirklich gutes Basic Seminar!"

What do you like best about Emarsys? Kleine, persönliche Runde über Zoom. Ein sehr kurzweiliges, informatives und interaktives Seminar. Durch die vielen Übungen sehr praxisnah - ein richtig gutes Training, wenn man vorher noch nie mit Emarsys gearbeitet hat.

AU

Anonymous User

02/04/21

5 out of 5

"Easy to use"

What do you like best about Emarsys? The way to set up a new campaign is very intuitive and fast. I find it very helpful that you can track success with the Analysis tool.

AU

Anonymous User

02/04/21

5 out of 5

"Easy to use"

What do you like best about Emarsys? The way to set up a new campaign is very intuitive and fast. I find it very helpful that you can track success with the Analysis tool.

AU

Anonymous User

02/02/21

4.5 out of 5

"A world full of opportunities"

What do you like best about Emarsys? The veriuos opportunities for automations What do you dislike about Emarsys?

AU

Anonymous User

01/21/21

5 out of 5

"Good experience"

What do you like best about Emarsys? Emarsys is a modern tool that it is easy to work with. It combains so many information about the customer and allows you to combine different channels as newsletter, push and newsfeed. To work with emarsys is fun. Also i love it that emarsys is still improving his tool and invent new functions. Also the cusomer service and the trainigs are really helpful.

AU

Anonymous User

01/21/21

5 out of 5

"Good experience"

What do you like best about Emarsys? Emarsys is a modern tool that it is easy to work with. It combains so many information about the customer and allows you to combine different channels as newsletter, push and newsfeed. To work with emarsys is fun. Also i love it that emarsys is still improving his tool and invent new functions. Also the cusomer service and the trainigs are really helpful.

AU

Anonymous User

01/15/21

5 out of 5

"The onboarding team answered made time to make sure I understood every step of the process."

What do you like best about Emarsys? Emarsys allows us to easily pull segments based on customer behavior. No SQL. Just a few clicks. What do you dislike about Emarsys?

CD

Constanza D

01/15/21

5 out of 5

"Herramienta muy completa, con un dashboard fácil de usar :)"

What do you like best about Emarsys? Tiene mucha documentación y fácil de consultar en cualquier momento. Ademas la plataforma es fácil de entender y el poder de análisis es muy al detalle.

CD

Constanza D

01/15/21

5 out of 5

"Herramienta muy completa, con un dashboard fácil de usar :)"

What do you like best about Emarsys? Tiene mucha documentación y fácil de consultar en cualquier momento. Ademas la plataforma es fácil de entender y el poder de análisis es muy al detalle.

AU

Anonymous User

01/15/21

5 out of 5

"The onboarding team answered made time to make sure I understood every step of the process."

What do you like best about Emarsys? Emarsys allows us to easily pull segments based on customer behavior. No SQL. Just a few clicks. What do you dislike about Emarsys?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].