EmailOctopus Reviews in July 2026: User Ratings, Pros & Cons

If you are on Mailchimp - SWITCH!!!

If you run a business and are using Mailchimp, I implore you to explore the possibility of switching over to EO! Especially if you're a small business. I was reluctant to switch as (by design) subscriptions become rooted into your business, however I was able to unpick myself from MC and switch over. It was a much easier process than I expected. The guys at EO were (and continue to this day to be) incredibly responsive, helpful and above all human! I'm so fed up with the impersonal attitude ...

Small charity and EmailOctopus

We are a small charity and EmailOctopus has proved to be perfect for use. Great product, functionality & customer service.

perfect for game devs

for a game developer i think this is the perfect mailing service for creating mailing lists before releasing a game

Very easy to learn

Very easy to learn. Most importantly, integrates with my online store platform so I can create automated email campaigns when people purchase from me. Thank you!

Great user experience

EmailOctopus provides a terrific experience for users of all skill levels. It's easy to jump in and get started on your project. The editing tools are intuitive and so many ways to get insights from campaign performance. Highly recommend.

Very easy to use interface

Very easy to use interface! We left InfusionSoft because it was too complicated and way too expensive. Email Octopus has everything we need at a much more reasonable price. Great customer support as well! Highly Recommend.

Reliable, easy to use, and fairly priced

I've been using EmailOctopus for a while now, and overall it's been a really solid experience. The platform is easy to navigate, and setting up email campaigns doesn't feel overwhelming or overly technical. I also appreciate that the pricing is fair and transparent; it's much more affordable than some of the big-name alternatives, but still feels reliable.Their support team has been great too, quick to respond and genuinely helpful whenever I've had questions.All in all, EmailOctopus ...

Great tool, easy to use

Great tool - easy to use and many options in the free Starter plan. I have used mailchimp before but I prefer EmailOctopus - both are easy to use but I feel Emailoctopus works better for me.

Perfect for a small nonprofit with future scale

For a small nonprofit, a perfect email platform. Ideally, features would be more a la carte but otherwise the free plan is more than fair and generous.

Great tool

Great tool! Very intuitive for a beginner like me. Tutorial proposals (including video) pop up in the chatbot exactly when needed. The free version can meet the needs of a small non profit organization like mine but I'll upgrade as soon as I have a budget because I feel bad not paying for such a service. Up to now, the only room for improvement, on my browser (not sure the behavior is the same for all browsers), would be the accurate initial positioning of new elements in a template. It ...