EmailOctopus Reviews in July 2026: User Ratings, Pros & Cons

As precise as a scalpel

This is an incredibly well-built application, that does what it promises and "just works" when you need it to. I'm able to add custom fields and workflows to my lists as necessary and there is no bloat compared to Mailchimp or Klaviyo.

Very easy to use and affordable

Very easy to use and affordable, too! There is a bit of a learning curve to get it set up, but the customer service is super helpful.Before I went to Email Octopus, I used several other paid email hosts and had to quit them because the costs didn't justify what I was getting. I started Email Octopus on the free plan, did that for years, and have recently upgraded. It's a great alternative and I recommend it to everyone.

EmailOctopus is an excellent solution…

EmailOctopus is an excellent solution to managing email lists. My use involves multiple discrete lists, with tags used to segment. I have not regretted making the switch to EO and would highly recommend it for cost-effectiveness and ease of use.

Reliable and trustworthy

EmailOctopus provide a reliable service and that’s vital in any email provider. Deliverability is very good, and the support team are always prompt and helpful. The service has more than enough features for content creators and it integrates well with third party products.

Reliable and intuitive

I have had a great experience with octopus, they are a great team and their system is reliable and easy to understand

Every time

Every time, quick response, and I also like the Sith.

Switched from MailChimp and very happy

I used MailChimp for years and I've also looked into other options for Email Service Providers. The others were always very expensive, didn't have enough features that I wanted, or were complicated to use. I find EmailOctopus is just about perfect for my needs. The only thing I'd like them to have is a visual builder that also provides access to the HTML. But I can usually just start with an external editor, then dump my HTML in and make any minor edits at the end. Overall, it's a simple ...

Great platform and Service

I get a great platform and customer service for a great price with EmailOctopus. I'd been with another service before finding EO and the switch was really a no brainer. I kept my subscription with the other service for a few months just in case I wasn't satisfied. Could have saved myself some money. EmailOctopus has everything I need.

Excellent Service

Fantastic marketing software! It’s incredibly easy to use and offers a smooth, hassle-free experience compared to many of the alternatives I’ve tried. The interface is clean, the tools are powerful yet simple to navigate, and it genuinely helps streamline my marketing tasks. Highly recommended for anyone looking for reliable, user-friendly solutions.

Great customer service

Great customer service, no-fuss templates. Great for small businesses.