eFileCabinet Reviews in June 2025: User Ratings, Pros & Cons

GREAT PRODUCT

What do you like best? eFile Cabinet has helped our business be more organized. It is a great product and I highly recommend this product to other businesses. What do you dislike? As of now i have not found anything that i have "disliked" What business problems are you solving with the product? What benefits have you realized? Finding original documents was a major problem for our business, but since starting eFile finding the files has become a much easier process.

eFilecabinet has a great vision but needs work to become an industry standard.

What do you like best? Their software support is great. The basic vision of the software and layout of the software (especially the latest version is done very well. What do you dislike? Our company has 7 efilecabinet online users and we all dislike the new changes for "storing and saving as" for imported documents (print, scan, upload. All imported documents have to default to one folder instead of letting you choose "save as" where you would like to store the document(s. This option ...

Software is not working for us the way they presented that it would wokr

What do you like best? It appears to be a really great system for archiving and storing files. What do you dislike? The sales rep told us that it would work for what we needed it to do, but we have spent several months talking with various people at eFileCabinet and we are still trying to figure out if it will indeed do what we need it to do. We have had several communication issues as well, where we got different answers from different people, or people not communicating to each other at ...

I had a terrible experience with this software and I would not recommend it.

What do you like best? I do not like this software at all. I had nothing but issues with it from the very beginning, literally spent entire days working with their tech support people and it still didn't work. I switched to another solution even though I'm paid up with eFileCabinet through April - it was costing us too much money in time and productivity. What do you dislike? The sync tool didn't work, it crashed my computer constantly and I spent days with tech support and it still ...

Excellent Document Management System

What do you like best? The ease of moving files from one location to another. No matter where the file is you can drop it into a cabinet and it will move automatically. I like the fact that I can control what cabinets, drawers, and files my co-workers and customers can see. I have total control over all of my documentation. Also, if a customer requests a certain document, EFC makes it simple with SecureDrawer. Excellent software and so thankful for it. What do you dislike? The only ...

Great tool for filing documents!

What do you like best? Easy to use and set up. Our users have all given us positive feedback and enjoy using the product. What do you dislike? Wish the OCR feature read information by line What business problems are you solving with the product? What benefits have you realized? Giving all of our employees access to files and storing backup documents on a server

Convenient and easy to use

What do you like best? I like how easy it is to move documents between drawers and save in multiple drawers when needed. What do you dislike? I dislike how long it takes to search files. What business problems are you solving with the product? What benefits have you realized? We have been able to move from having a paper file based system to an imaging back up system which is extremely convenient.

Timesaver!

What do you like best? That I can work from home scanning and retrieving documents. What do you dislike? The redundancy of entering in the same information for repeatedly. If the system could anticipate what I was entering (as far as client names, vendor names, etc it would be much easier. Also, a cut and paste function would be great. And a larger screen! Oh, it is easy to lose your place in scanning and entering data if you get interrupted to take a call. A "save" and go back feature ...

E file cabinet Document Management is okay

What do you like best? It does organize documents well. If you do not have encrypted computers then the encryption is a good idea. What do you dislike? Customer service could be much better. No need for the encryption if our computer is encrypted. NO good interaction with the portal (Secure Drawer. When I originally signed up they said I only had to pay the software once and pay for the maintenance package only when I wanted. They did not keep their promise. I ending up paying more than ...

I love the concept of auto filing documents using the zonal OCR

What do you like best? I obviously like the idea of having all my files stored and organized on the computer rather then in actual cabinets, it make the process so much easier, it takes a second to find any document throw their search engine, easy to share it with your boss, colleague or customer. But what I really love is the Zonal OCR engine, that files all the files for you, you tell the software what to look in the documents and how to file and it does just that, saving hours of hard ...