eFileCabinet Reviews in June 2026: User Ratings, Pros & Cons

Great Product

What do you like best? The ease to scan and use pdf save and find the saved documents What do you dislike? nothing it is a great product and we very much like it Recommendations to others considering the product none What business problems are you solving with the product? What benefits have you realized? none.

Don't know what we'd do without it

What do you like best? The biggest benefit for our office is the ability to share files between different users in different locations in a secure way. Sure, you can transmit stuff through email, but that is not as secure and does not meet the regulations we are required to uphold. What do you dislike? Backing up the files can take a long time and needs to be coordinated after hours etc. Recommendations to others considering the product The biggest benefit for our office is the ability ...

Storage works well but SecureDrawer can be improved

What do you like best? Easy to use when you understand how it works What do you dislike? Lack of good help screens on line to make use easier What business problems are you solving with the product? What benefits have you realized? Easy to use paperless system for Tax Prep Office and easy to use system to keep items separate

Great experience, great customer service support

What do you like best? Customer service is fabulous, the online chat feature is great and a very short wait time.. The ease of use once your cabinets are setup. What do you dislike? Not being able to search within a file for a specific name or number. The templates are difficult to use and attached to cabinets. Recommendations to others considering the product Eliminating paper was easy using eFileCabinet What business problems are you solving with the product? What benefits have you ...

Organization and Management of Documentation with feature rich suite of administrative goodies.

What do you like best? Document versions and revisions are a breeze to navigate and collaborate. The OCR/Search function is amazing along with the automated zonal forms. What do you dislike? There is nothing I dislike about this software - If I'm going to be critical, I would say the workflow features could be simplified with plug and play templates. Most small cap companies could use 'guidance' in the workflow arena whereas mid to large cap operations and workflow are more complex and ...

I have complete access to all my documents in a organized environment

What do you like best? I'm able to locate any of my documents with key words, as if it were stored on my computer, but in a secure location. I like that I'm able to upload documents to my Secure Drawer for people to access as well as how it is connected to Right Signature. The accessibility makes life a lot easier. What do you dislike? Secure Drawer has it's perks being connected to EFC, but sometimes it's not the easiest to set someone up. It will occasionally not send an invite and it ...

great file storage product

What do you like best? I like the ease of how to store files to this product but more important I like how easy it to retrieve. I have tried others and the retrieved is often difficult What do you dislike? one problem I have is if I want to send one page of a file to a client …...I have to work around that issue ….would be nice to be able to just identify the one page I want to send out of the entire file What business problems are you solving with the product? What benefits have you ...

Effective

What do you like best? eFilecabinet has truly been a life saving software for our office. It brings smiles to our faces and a peace of mind to our souls. If someone is looking for ways to maximize time and efficiency while being organized then this is you key to success. We could not process the large amount of paperwork that comes through our office and be effective without eFile. What do you dislike? We really do not have many negatives things to say about eFile software, we use it on ...

Awesome!

What do you like best? It is very easy. I enjoy the sidekick functionality What do you dislike? I wish the user page showed names and not just their email addresses What business problems are you solving with the product? What benefits have you realized? Filing papers has become non-existent. We now use only one file cabinet.

Loan originator for mortgage Co

What do you like best? I love the online efc. I like the sidekick most for convenience but I love being able to access it anywhere. What do you dislike? It can be slow, it disconnects from my sharefile at times and I wish items automatically checked in when closed. I wish we could hide cabinets. There are 5 cabinets we need but I raraly need to use/access. I wish there was a way to hide them until I need them. What business problems are you solving with the product? What benefits have ...