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8.7

SpotScore

Efficy CRM - CRM Software

Efficy CRM Reviews in July 2026: User Ratings, Pros & Cons

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Efficy CRM Reviews & Ratings

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Rating Distribution

Excellent

(43)

Very Good

(10)

Good

(2)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Efficy CRM is a feature-rich platform that works across different company sizes and industries. Users report that the interface is intuitive, data organization is solid, and customization options are extensive. The platform automates workflows, manages customer data, and supports email marketing campaigns. Mobile access is available, and the analytics tools ...Read more

Efficy CRM pros and cons

  • Accessible across devices, usable by staff with varying technical expertise.

  • High degree of customization to fit specific business needs.

  • Centralized customer data management improves tracking and workflows.

  • Automates email marketing and workflow processes, reducing manual work.

  • The learning curve can be steep for new users due to the abundance of features and complex interface, often requiring additional training or support to onboard.

  • The web interface and UI/UX design can feel outdated or overwhelming for newcomers, leading to initial usability challenges.

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Showing 21-30 out of 55

NS

Navya S

12/04/23

5 out of 5

"Efficy is very flexible and easy to use"

What do you like best about Efficy CRM? Efficy CRM manages all customer data projects and better places to manage information.Its very easy to use. What do you dislike about Efficy CRM? Not easy to change layout if you want to changes easy things but its not upto mark and sales team adoption is very high. What problems is Efficy CRM solving and how is that benefiting you? Efficy CRM very easy to use and its easy to implant to install in system and having automate process.

MM

Mayank M

12/03/23

5 out of 5

"Best customer relationship management tool in the market"

What do you like best about Efficy CRM? It is very easy , fast and efficient to use. It is easier to manage. It is one of the user friendly software. Customer support is also available for help. What do you dislike about Efficy CRM? Sometimes it had error, page is not updated. Project management can be better. What problems is Efficy CRM solving and how is that benefiting you? In Efficy CRM we can easily keep track of all interactions with our customers and having attractive design.

SD

Shilpa D

11/16/23

5 out of 5

"honest review about one of the best product"

What do you like best about Efficy CRM? Efficy CRM is easy to use and implement on real time data ,it provides lot's of featrure for segmentation,provides good customer support and helps in building good relationship with customer. What do you dislike about Efficy CRM? Some connection issues which needs to be improvd while working on the CRM. What problems is Efficy CRM solving and how is that benefiting you? It is helping me to grow and develop my buisness strategies in as structured way, ...

Read more

AS

Aman S

10/31/23

5 out of 5

"Customer Satisfaction"

What do you like best about Efficy CRM? User Friendly Interface, Customization & Automation What do you dislike about Efficy CRM? Limited third party integration. Mobile app limitations. What problems is Efficy CRM solving and how is that benefiting you? It helps to maintain & automate my data handling. It is now eay to keep track of all the activities under one platform.

PD

Prasenjit D

10/31/23

5 out of 5

"Very much useful and easy to use"

What do you like best about Efficy CRM? Most useful for b2c companies, most if the crms are for b2b but this one b2c which is good What do you dislike about Efficy CRM? Nothing much, they should focus on keeping it user friendly What problems is Efficy CRM solving and how is that benefiting you? Engaging with leads through email and update the field properly

MM

Madhuri M

10/30/23

4.5 out of 5

"Best and helpful"

What do you like best about Efficy CRM? Efficy CRM is very helpful and easy to use upside , downs for every beginner and intermediate. What do you dislike about Efficy CRM? Only few downside that depends on understanding What problems is Efficy CRM solving and how is that benefiting you? Good for self business need

AU

Anonymous User

10/25/23

5 out of 5

"Best and User friendly CRM"

What do you like best about Efficy CRM? It's easy to use and flexibility to each company based on the size and budget. What do you dislike about Efficy CRM? Still need some of plug in options to make a top notch user friendly crm. What problems is Efficy CRM solving and how is that benefiting you? Customers details in one place and it's time saving.

GS

Goutham S

10/24/23

4.5 out of 5

"Efficient app - Easy to use- Value for money"

What do you like best about Efficy CRM? Easy to use .- User friendly and easily can be explained to people in sales .Carries out all Marketing campaigns and customer support so easily . Can be modified to each organisation needs and specifications and one can adapt to it very quickly. Internal communications becomes easy and with the software no tasks will be left untouched and increases the productivity.Customer Support is great and quick. What do you dislike about Efficy CRM? Very less to ...

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AV

Ayush V

10/23/23

5 out of 5

"One Stop Shop"

What do you like best about Efficy CRM? It provides a compresive solutions at competetive pricing, you do not have to rely upon other tools for Marketing channels. all in one place - Email marketing, segmentation, report management. What do you dislike about Efficy CRM? Sometimes it is overwelming to navigate through its UI What problems is Efficy CRM solving and how is that benefiting you? Providing me insights on complete database of customer I have, eagle view of operations is helping me ...

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CC

Chandrashekhar c

10/19/23

4.5 out of 5

"Ease to use"

What do you like best about Efficy CRM? The design & simplicity of the CRM comparatively are good What do you dislike about Efficy CRM? Cost & the search bar suggestions are very less What problems is Efficy CRM solving and how is that benefiting you? Protocol handling

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].