Faxing made simple and mobile-friendly.
Add to compare
Starts from $14.13/Month when Billed Yearly
With a wealth of positive reviews highlighting excellent customer service experiences, it's clear that this product's standout feature is its exceptional support team. Customers consistently praise representatives like Megha, Iraia M., and Elizabeth V. for their professionalism, patience, and knowledge, making interactions pleasant and effective. The prompt and ...Read more
Efficient and friendly customer service representatives providing prompt and helpful assistance.
Knowledgeable and professional customer support available even during non-standard hours.
Customer service representatives demonstrate patience and go above and beyond to resolve issues.
Representatives are courteous, understanding, and provide detailed explanations as needed.
User interface is considered subpar or unappealing by some users.
Online cancellation process may not always be straightforward, leading to frustration for users trying to end their subscriptions on their own.
Log in Required to View Reviews
Filter results
Sort by :
Showing 31-40 out of 1012
DR
Donald R
10/23/24
I called and spoke with Eizabeth…
I called and spoke with Eizabeth regarding an unused account and was hoping that the account could be cancelled. Elizabeth was polite and professional! She made every effort to accommodate me. With Elizabeth's assistance the service account is now cancelled. I look forward to doing business with CCSI eFax again in the future.
N
Nicholas
10/22/24
helpful phone people
helpful phone people. website is iffy at best
R
Raphael
10/22/24
Customer service efficiency
Customer service efficiency - prompt & very pro Elizabeth V
DH
David Hunter
10/22/24
Excellent and very responsive technical support service
The technician took care to understand what difficulties I was having and provided excellent support in helping me resolve them.
L
LAKEISHA
10/21/24
The best customer service
When I attempted to cancel online I was unsuccessful, even after multiple attempts. I was frustrated and I thought that I was going to have to fight someone to cancel the service for me. However, today I called the helpline and Ms. Mercer was very pleasant and provided me with the best customer service. If I need eFax service again in the future I will return just because of my experience with Ms. Mercer.
M
Marco
09/27/24
I had a great experience with Iraia M
I had a great experience with Iraia M. today. Not only she helped me with retrieving my credentials but also recommended a more suitable plan according to my usage, this new plan meant substantial savings on my yearly subscription. She was very polite and professional. Thank you!
MC
Mary Cunningham
09/26/24
Thanks very much to Elizabeth!
Thanks very much to Elizabeth for her help. Very helpful, fixed my problem. She's was courteous, prompt and most importantly, attentive to my issue. Thanks Elizabeth! Keep up the good work.
MR
Melissa Rivera
09/26/24
Marjana was very helpful
Marjana was very helpful! But I wish I could have canceled my subscription on my own.
DN
Dara Nance
09/26/24
Great service and helpful advice!
Great service and helpful advice!
AA
Andy A
09/25/24
I couldn't log in
I couldn't log in nor reset my password. After going through 20 levels of automated response - you guys need to make that better - I finally got through to Elizabeth V who was courteous, professional, knowledgeable and walked me through resetting everything.
