Faxing made simple and mobile-friendly.
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Starts from $14.13/Month when Billed Yearly
With a wealth of positive reviews highlighting excellent customer service experiences, it's clear that this product's standout feature is its exceptional support team. Customers consistently praise representatives like Megha, Iraia M., and Elizabeth V. for their professionalism, patience, and knowledge, making interactions pleasant and effective. The prompt and ...Read more
Efficient and friendly customer service representatives providing prompt and helpful assistance.
Knowledgeable and professional customer support available even during non-standard hours.
Customer service representatives demonstrate patience and go above and beyond to resolve issues.
Representatives are courteous, understanding, and provide detailed explanations as needed.
User interface is considered subpar or unappealing by some users.
Online cancellation process may not always be straightforward, leading to frustration for users trying to end their subscriptions on their own.
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Showing 11-20 out of 1012
D
Daniel
12/03/24
Great service
Great service, customer care is efficient
R
Ron
12/02/24
Eveldina
Eveldina, my customer service representative, was positive, courteous, and professional. Her optimistic tone and quick support made my early Monday morning interaction with eFax a positive experience
MM
Mandala M
11/26/24
I spoke with Mohd Qutifan regarding my…
I spoke with Mohd Qutifan regarding my issues with accessing my existing account. He immediately knew how to fix the issue (it was a cookies issue with the browser i was using), and he walked me through how to fix it. He was incredibly polite, professional, and helpful, and he made the support experience a truly positive one! Thank you.
T
Tracy
11/20/24
Elizabeth V
Elizabeth V. was so very helpful and kind! She took the time to understand me and went above and beyond to help me with my issue and explained everything to me. You should be very proud to have her as an employee!
RA
Ribal Abuhilwa
11/20/24
Very professional.
Very professional.. excellent service
GD
Gwen Donley
11/20/24
Pleasant experience
I had just joined your services and needed some help. Marijuana S was very patient with me and detailed in getting me the help I needed. She also taught me something new about faxing. Happy to experience professional, knowledgeable, friendly, and pleasant customer service.
J
Joe
11/19/24
Moe made it happen for me!
Moe made it happen that I didn't cancel my subscription. He provided me other option of using Efax, which were not mentioned to me until now. He is a great individual with such a peasant personality. I wish every customer service person is like him. Thank you Moe and keep on being you!!!
JB
joseph bellow
11/18/24
While there was a brief wait time
While there was a brief wait time , once answered She was quick to teach and resolve my problem. Thank you So very much.
L
Lonna
11/15/24
Thank you for you help in cancelling my…
Thank you for you help in cancelling my subscription. You were vey helpful and addressed all my concerns
BD
Betty Del Rio
11/14/24
agent very helpful and efficient
Date of experience: November 14, 2024
