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eFax - Fax Software

eFax Reviews in May 2025: User Ratings, Pros & Cons

Faxing made simple and mobile-friendly.

4.5

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Starts from $14.13/Month when Billed Yearly

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eFax Reviews & Ratings

4.5

Very Good

Based on 1571 ratings & 1012 reviews

Rating Distribution

Excellent

(991)

Very Good

(8)

Good

(4)

Poor

(1)

Terible

(8)

Expert's Review

With a wealth of positive reviews highlighting excellent customer service experiences, it's clear that this product's standout feature is its exceptional support team. Customers consistently praise representatives like Megha, Iraia M., and Elizabeth V. for their professionalism, patience, and knowledge, making interactions pleasant and effective. The prompt and ...Read more

eFax pros and cons

  • Efficient and friendly customer service representatives providing prompt and helpful assistance.

  • Knowledgeable and professional customer support available even during non-standard hours.

  • Customer service representatives demonstrate patience and go above and beyond to resolve issues.

  • Representatives are courteous, understanding, and provide detailed explanations as needed.

  • User interface is considered subpar or unappealing by some users.

  • Online cancellation process may not always be straightforward, leading to frustration for users trying to end their subscriptions on their own.

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