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eFax Corporate - Fax Software

eFax Corporate Reviews in May 2025: User Ratings, Pros & Cons

Efficiency meets security in one central location.

4.8

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eFax Corporate Reviews & Ratings

4.8

Excellent

Based on 140 ratings & 186 reviews

Rating Distribution

Excellent

(183)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

EFax has consistently delivered exceptional customer service over the past year, as highlighted by numerous positive reviews. Customers have praised the representatives for their professionalism, patience, and knowledge in resolving issues promptly and efficiently. Marianna, Chris, and Megha are just a few of the standout representatives who have received glowing ...Read more

eFax Corporate pros and cons

  • Excellent customer service with patient and knowledgeable representatives, such as Patrice, Marijana, and Vincent.

  • Swift response times and effective issue resolution by the support team, like Patrice, N.L., and Chris.

  • Professional and friendly assistance provided, creating a seamless and stress-free experience for users.

  • Customer support agents show expertise, kindness, and dedication in helping users with various technical challenges.

  • Limited mention of specific product functionalities or features in the reviews, making it challenging to identify product-related cons.

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Showing 21-30 out of 186

NN

Nicole Nolen

03/10/24

5 out of 5

I have called numerous times and no one…

I have called numerous times and no one has gotten me into my account until this angel answered the phone and walked me through it in 5 minutes.She is a great asset to this company!

NN

Nicole Nolen

03/10/24

5 out of 5

I have called numerous times and no one…

I have called numerous times and no one has gotten me into my account until this angel answered the phone and walked me through it in 5 minutes.She is a great asset to this company!

K

Khushboo

03/06/24

5 out of 5

Patrice was very helpful and…

Patrice was very helpful and knowledgeable.

K

Khushboo

03/06/24

5 out of 5

Patrice was very helpful and…

Patrice was very helpful and knowledgeable.

CB

Cm Boileve

12/11/23

5 out of 5

I had eFax Corporate password issues

I had eFax Corporate password issues. Upon contacting eFax Corporate, Patrice answered and did not stop assisting me until we finally were able to get the User site working. I am very grateful for the time spent and for making eFax Corporate work.

CB

Cm Boileve

12/11/23

5 out of 5

I had eFax Corporate password issues

I had eFax Corporate password issues. Upon contacting eFax Corporate, Patrice answered and did not stop assisting me until we finally were able to get the User site working. I am very grateful for the time spent and for making eFax Corporate work.

KD

Kai Däschner

11/18/23

5 out of 5

Problem with fax receipt emails

One more problem with the IT systems, were Patrice was able to help us. Thank you !

KD

Kai Däschner

11/18/23

5 out of 5

Problem with fax receipt emails

One more problem with the IT systems, were Patrice was able to help us. Thank you !

S

Stephanie

11/01/23

5 out of 5

Patrice is an Efax superstar

Patrice was professional, friendly and very helpful. Felt as if he were a friend. Very kind. A+++

S

Stephanie

11/01/23

5 out of 5

Patrice is an Efax superstar

Patrice was professional, friendly and very helpful. Felt as if he were a friend. Very kind. A+++