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9.5

Spot Score

Ecwid - Ecommerce Software

Ecwid Reviews in May 2025: User Ratings, Pros & Cons

Empower your business with easy ecommerce solutions.

4.6

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Ecwid Reviews & Ratings

4.6

Excellent

Based on 607 reviews

Rating Distribution

Excellent

(532)

Very Good

(50)

Good

(2)

Poor

(1)

Terible

(22)

Expert's Review

Ecwid, a standout e-commerce platform, shines through its exceptional customer support and user-friendly interface, making it a go-to choice for businesses of any size. Users rave about the prompt and helpful assistance they receive, going above and beyond to ensure a seamless experience. The platform's ease of setup and intuitive design empower users to navigate ...Read more

Ecwid pros and cons

  • Exceptional customer support with quick responses and helpful solutions.

  • User-friendly platform, ideal for beginners and experienced e-commerce professionals.

  • Easy setup and integration with other services like banks, Square, and PayPal.

  • Constantly evolving with 24/7 support availability.

  • Limited ability to rearrange product display sequence.

  • Challenges with making bulk sales for multiple items.

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Showing 131-140 out of 607

G

Garry

10/08/21

5 out of 5

Functional tool for an affordable price

PROS & CONS What are the best aspects of this product? The support team of Ecwid is very helpful. They helped me throughout the process of setting up the system. To make it more amazing, it is very affordable for the great value it presents us, as well. What aspects are problematic or could work better? I would appreciate it if there are more plugins as delivery options. Having only the South African Post Office and Collivery can be a bit limiting in terms of my clients’ needs. What ...

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MP

Marcel Pillay

10/05/21

1 out of 5

They allow fraudulent sellers to set up…

They allow fraudulent sellers to set up shop on their site and take no responsibility for the theft that takes place using their payment portal

BR

Burgess Rikki

09/27/21

1 out of 5

TRYING TO ROB MY MONEY

I CANCELLED MY SERVICE WITH YOU. AND ALSO CANCELLED THE DEBIT CARD PAYMENT WITH MY BANK.SO STOP TRYING TO TAKE PAYMENTS AGAIN FROM MY ACCOUNT YOU CRIMINAL THIEVING DICK HEAD TOSSERS. WHO DO YOU THINK YOU ARE, THATS MY MONEY YOUR F#$%$NG WITH NOT YOURS. NOBODY F#$%S WITH MY HARD EARNED MONEY OK.OR IM GOING TO THE POLICE !!

AS

Aishwarya Saraf

09/23/21

1 out of 5

I have bought something from pink…

I have bought something from pink pepper but got wrong product. Please help me. My whole money got wasted.

LL

L. L.

09/20/21

5 out of 5

ECWID launched and saved my business

ECWID launched and saved my business. I started on ECWID and was selling a lot of product. But I realized there were so many more apps and integrations compatible with Shopify. I migrated to Shopify and got no sales. I also lost money because they can't really calculate shipping based on the size of the box, like ECWID. I decided to go back to ECWID. They kept my account, and I used the same migration company. It was easy to go back. I was all set up and I started getting sales again, ...

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R

Ryan

09/01/21

5 out of 5

I have been very happy at Ecwid

I have been very happy at Ecwid. They provide a great storefront experience for my customers. I do not like seeing other people leaving bad reviews because they do not get sales because Ecwid is not a marketing service, they simply provide a shop for you to sell your products.

PM

peter mitchell

08/19/21

1 out of 5

Terrible customer support

Terrible customer support, terrible features non existent halp.

D

Da-Jey

08/02/21

1 out of 5

A terrible product and terrible support!!!

A terrible support. Huge lack of competence. No chance to use another payer, only the store owner gets an invoice. So, as an agency totally bad choice. Not flexible at all. I wanted to use them for a few store, but will go for something else, because this is just errible support and also there is no chance of a normal cancellation of your subscription.

HJ

Hamza Joulal

07/10/21

1 out of 5

They tell you the service is free you…

They tell you the service is free you setup the website and everything's fine, then they ask you to upgrade for simple things like linking a domain name ? Like why would I have a website with .mycompany.com? Don't say it's free when it's not, be transparent with customers rather than forcing them.

R

Rod

07/08/21

5 out of 5

Economical Price, Plenty of Features

PROS & CONS What are the best aspects of this product? Ecwid can give you everything you need with fewer expenses. I've been using it for a few years now and so far, it's never disappointed me. To add to this, the support team is very accomodating when it comes to inquiries. What aspects are problematic or could work better? I hope they can limit the number of items a client buys. What specific problems in your company were solved by this product? All my needs are taken care of for a ...

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