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eClinicalWorks - EHR Software

eClinicalWorks Reviews in September 2026: User Ratings, Pros & Cons

Revolutionize healthcare with eClinicalWorks.

3.69

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eClinicalWorks Reviews & Ratings

3.69

Very Good

Based on 122 ratings & 147 reviews

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Rating Distribution

Excellent

(52)

Very Good

(58)

Good

(12)

Poor

(15)

Terrible

(10)

Spotsaas Editor’s POV

eClinicalWorks stands out as a top-tier PMS/EHR software in the market, praised for its user-friendliness and comprehensive range of features. Users appreciate its seamless integration for running medical practices efficiently. The software's ease of implementation and navigation make it a popular choice since 2008, with excellent customer support adding to its ...Read more

eClinicalWorks pros and cons

  • Covers electronic prescribing, patient scheduling, billing, and clinical documentation.

  • Handles customer database management with multiple built-in functions.

  • Cloud-based EMR covering patient registration through claim submission.

  • Customizable with accessible navigation.

  • Some users find the software difficult to navigate and outdated in design.

  • Limited training and support can make the breadth of features intimidating for new users.

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Showing 141-147 out of 147

DM

David M

10/24/16

4 out of 5

"A forward thinking company, with the typical flaws"

What do you like best about eClinicalWorks? eCW basically pioneered the idea of a cloud based EMR. While the initial play wasn't great, they have matured into a strong platform with a lot of additional offerings. For most clinics, the ability to offload a HUGE part of compliance, uptime etc is quite helpful, and for distributed offices it could help reduce network complexity as users would go direct to the cloud instead of through VPN links.

AU

Anonymous User

08/20/16

5 out of 5

"Prior experience"

What do you like best about eClinicalWorks? Used it in past and working on trial now from SRS. Great integration of billing and EMR. What do you dislike about eClinicalWorks?

AP

Anna P

06/10/16

1.5 out of 5

"Practice Manager"

What do you like best about eClinicalWorks? ease of accessing patient records calendar view

AU

Anonymous User

06/07/16

5 out of 5

"so great to have everything electronically"

What do you like best about eClinicalWorks? Everything is all right there, no paper charts for my practice What do you dislike about eClinicalWorks?

AU

Anonymous User

01/13/16

5 out of 5

"Best Clinical System"

What do you like best about eClinicalWorks? System is very efficient, easy to use. Very simple to learn, easy access for receptionists, medical assistants, doctors and nurses. Also patient access for online medical appointments and/or messages from doctors.

AU

Anonymous User

01/05/16

4 out of 5

"Eclinical "

What do you like best about eClinicalWorks? The software is extremely user friendly once you get used to it. It's great for dr offices because it has simple features such as call reminders for patients.

EC

Eric C

12/17/15

2 out of 5

"Decent EHR software but hard to support"

What do you like best about eClinicalWorks? Software is easy to use. Large buttons for ease of use. Non technical users can still figure out the program. Ease of use from front desk scheduling to physicians notes. Telephone encounters and fax integration are nice features.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].