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8.2

Spot Score

Dynamics 365 Marketing - Marketing Automation Software

Dynamics 365 Marketing Reviews in May 2025: User Ratings, Pros & Cons

Streamline your marketing efforts with powerful automation.

4.2

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Dynamics 365 Marketing Reviews & Ratings

4.2

Very Good

Based on 4486 ratings & 131 reviews

Rating Distribution

Excellent

(75)

Very Good

(50)

Good

(5)

Poor

(0)

Terible

(1)

Expert's Review

Dynamics 365 Marketing emerges as a robust and versatile marketing automation platform that seamlessly integrates with Microsoft’s ecosystem, making it a standout choice for businesses. Its greatest strengths lie in its personalized customer engagement capabilities, omnichannel features, and intuitive interface, enabling users to manage campaigns, automate ...Read more

Dynamics 365 Marketing pros and cons

  • Seamless integration with other Microsoft tools (e.g., Microsoft 365, Power BI, Azure) provides a unified platform for marketing and customer engagement.

  • Highly effective marketing automation features, including email campaigns, lead management, and customer journey mapping.

  • Personalization capabilities enhance customer engagement and marketing efficiency.

  • User-friendly interface that's easy to navigate, even for non-technical users.

  • Overwhelming richness of features can make the platform complex for beginners without proper onboarding or prior experience.

  • Requires significant configuration and setup to fully utilize advanced features, which can be time-consuming.

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Showing 121-130 out of 131

AK

Amruta K

04/13/21

3.5 out of 5

"Good Marketing software, but complex"

What do you like best about Dynamics 365 Marketing? Its features which include scheduling mass emails, collecting leads into CRM and ready integration! its a one login!

AU

Anonymous User

03/30/21

4.5 out of 5

"Dynamic 365 uses"

What do you like best about Dynamics 365 Marketing? It communicates with customers and providing automatic features like power BI.

AU

Anonymous User

02/23/21

4.5 out of 5

"The tool helps us stay organized"

What do you like best about Dynamics 365 Marketing? Dynamics has helped us organize different projects and goals to ensure each member of the team is collaborating effectively and efficiently to meet goals quickly.

JA

John Alejandro P

01/18/21

4 out of 5

"Keep on track of everything."

What do you like best about Dynamics 365 Marketing? It stands out because of its simple interface style. The sales module works in an amazing and quick way, I'm pleased, the device does what we need it to do. Microsoft Dynamics is regularly updated and the customer service is excellent.

AU

Anonymous User

12/17/20

4 out of 5

"Very useful to automate marketing campaigns"

What do you like best about Dynamics 365 Marketing? The ability to define workflows for initiating the campaigns and approval.

TS

Tom S

12/10/20

4 out of 5

"Powerful Software but a steep learning curve"

What do you like best about Dynamics 365 Marketing? Dynamics is an extremely powerful marketing tool that can be used in many ways to keep track of your leads and customers and has the ability to integrate well with other Microsoft products such as Power Automate and Forms.

AU

Anonymous User

12/04/20

4.5 out of 5

"Great Marketing Tool!"

What do you like best about Dynamics 365 Marketing? I like the recent updates that have been made. It is now user friendly and integrates perfectly with D365 CRM.

AU

Anonymous User

11/05/20

3.5 out of 5

"For a simple, flawless marketing too, use Dynamics 365 Marketing!"

What do you like best about Dynamics 365 Marketing? This app has a very interactive design and easy interface. It has customizable templates, lots of options and flexibility, and really allows your creativity to lead! You are not hindered by this app, which is my favorite aspect of it! It is also very easy to share information across connections very quickly and allows for great detail.

AU

Anonymous User

10/27/20

4.5 out of 5

"Helps Improved Communication between Company and it’s Customers"

What do you like best about Dynamics 365 Marketing? The best thing about Microsoft Dynamics 365 is the possibility of interacting between users and clients in addition to its ease of use, in addition to its interface that makes it easy to record negotiations.

AK

Ahesan k

08/09/20

4 out of 5

"Easy to use a Mircrosoft Dynamic"

What do you like best about Dynamics 365 Marketing? What I prefer the foremost about Microsoft Dynamics is its simple use, the power to simply track open cases, and generate useful reports.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].