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8.2

Spot Score

Dynamics 365 Marketing - Marketing Automation Software

Dynamics 365 Marketing Reviews in May 2025: User Ratings, Pros & Cons

Streamline your marketing efforts with powerful automation.

4.2

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Dynamics 365 Marketing Reviews & Ratings

4.2

Very Good

Based on 4486 ratings & 131 reviews

Rating Distribution

Excellent

(75)

Very Good

(50)

Good

(5)

Poor

(0)

Terible

(1)

Expert's Review

Dynamics 365 Marketing emerges as a robust and versatile marketing automation platform that seamlessly integrates with Microsoft’s ecosystem, making it a standout choice for businesses. Its greatest strengths lie in its personalized customer engagement capabilities, omnichannel features, and intuitive interface, enabling users to manage campaigns, automate ...Read more

Dynamics 365 Marketing pros and cons

  • Seamless integration with other Microsoft tools (e.g., Microsoft 365, Power BI, Azure) provides a unified platform for marketing and customer engagement.

  • Highly effective marketing automation features, including email campaigns, lead management, and customer journey mapping.

  • Personalization capabilities enhance customer engagement and marketing efficiency.

  • User-friendly interface that's easy to navigate, even for non-technical users.

  • Overwhelming richness of features can make the platform complex for beginners without proper onboarding or prior experience.

  • Requires significant configuration and setup to fully utilize advanced features, which can be time-consuming.

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Showing 91-100 out of 131

AA

Alan A

02/03/22

5 out of 5

"An amazing Microsoft based CRM and enterprises management platform"

What do you like best about Dynamics 365 Marketing? It comes with the combination of CRM and ERP capabilities to allow you the easy management of your business or enterprise. You can analyze and identify customer behaviors through artificial intelligence tools. You can discover customer insights. It provides tools to improve customer engagements. It also enables easy cost management financial management for your projects and allows you to build production strategies

AU

Anonymous User

02/02/22

4.5 out of 5

"MS 365 Marketing Review"

What do you like best about Dynamics 365 Marketing? The best part was being able to create templates, track opens, build landing pages, etc.

AU

Anonymous User

01/20/22

5 out of 5

"Great for Small Businesses!"

What do you like best about Dynamics 365 Marketing? I like that this platform has all the tools & solutions needed for a business.

HD

Harrison D

01/17/22

4 out of 5

"Decent Uses for Online Marketing"

What do you like best about Dynamics 365 Marketing? Microsoft 365 does a great job guiding my customers through all that I have to offer in a streamlined manner. I can send automated SMS or emails to people who visit to automate my follow-up process.

LM

Liliana M

01/13/22

5 out of 5

"Complete Marketing System"

What do you like best about Dynamics 365 Marketing? The tool offers a vbariety of marketing tools from email, CRM management to automation.

AU

Anonymous User

01/11/22

3.5 out of 5

"Good integration with MS system"

What do you like best about Dynamics 365 Marketing? This solution benefits from the great integration with MS system and the useful User Interface helps to better manage all the tasks and duties. It is wonderful to have in-depth analytics for the marketing expenses.

DS

Divya S

01/10/22

4.5 out of 5

"Excellent Built-in-Analysis and Amazing User Interface"

What do you like best about Dynamics 365 Marketing? The best part I like about Dynamic 365 Marketing is that it help the organisation to maintain and build professional relationship with the client.

VD

Vinay D

12/26/21

4 out of 5

"MS 365 Marketing Review"

What do you like best about Dynamics 365 Marketing? As I am a web developer and in digital marking I loke the interface and the Strategies we can make fro our campaign is amazing.

AU

Anonymous User

12/16/21

2.5 out of 5

"Could be better"

What do you like best about Dynamics 365 Marketing? I like the interface. Looking at it it's clean and simple and the navigation bars are all along the left side and easy to find and navigate. I think some of the menus are better than other products out there.

BL

Bella L

12/13/21

3.5 out of 5

"good"

What do you like best about Dynamics 365 Marketing? easy to use, very helpful tool as to marketeers What do you dislike about Dynamics 365 Marketing?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].