Duda Reviews in September 2026: User Ratings, Pros & Cons

Excellent

What do you like best? Ease of use. Exceeded my expectations. Ease to build a functional website. Access to stock images for the website. Cheap prices. What do you dislike? Needs more integrations in their online store. What problems are you solving with the product? What benefits have you realized? Build a website and an online store.

Outstanding Live Support

What do you like best? Very Responsive - My website background is based on Wordpress and I was reluctant to get involved in a project using a platform that was new to me - Duda. My past experiences with support related to Wordpress plugins was consistently horrible. It has been a refreshing new experience calling Live Support at Duda. I have not had to wait more than 5 minutes on hold. Paola has been exceptionally helpful and solves problems in minutes not hours. What do you ...

So Glad We Made The Switch

What do you like best? There are so many great things we have experienced so far, but the two top things for us is the ability to create beautiful functional websites without having a team of developers/coders on staff. Also, the support via phone or chat is amazing! What do you dislike? Nothing negative at this time that I can think of. Recommendations to others considering the product: It is always difficult to utilize new software, however this was an easy one. We ...

Great product, great customer service!

What do you like best? They always respond immediately and look for a way to fix problems as soon as possible. What do you dislike? So far I have not found anything, I have had a very good experience Recommendations to others considering the product: It is an excellent tool for agencies in addition to having excellent customer service What problems are you solving with the product? What benefits have you realized? I have been using the platform for a short time, ...

Duba platform and site

What do you like best? Easy to use, love the click and drop widgets. Technical support has been amazing!! What do you dislike? Limited platform, if you are not a graphic design that can create offline to upload, you'd be pretty screwed. However, I am so it hasn't affected my ability to use it. My big hate and user beware tip: if you add all your products to the demo store note when you upgrade to a store that you can take payments from you will lose ALL demo store products and ...

Best website builder out there for sure

What do you like best? Duda is easy to use and creates stunning websites in whatever genre you need. You can easily create advanced websites and webshops. There is a variety of widgets to use, and it is easy to get help from developers if we need something customized—overall, a fantastic tool. What do you dislike? They are sometimes a little slow on support, but I believe this is temporary due to COV-19. Recommendations to others considering the product: Duda is an ...

Love using Duda for my business

What do you like best? I like how relatively easy Duda is to use and that they are constantly updating their platform to be even more user friendly and have lots of different capabilities. What do you dislike? Sometimes I feel like I am making changes too fast on the site and it takes a little while for Duda to catch up. What problems are you solving with the product? What benefits have you realized? I am able to make quality websites without having to spend a lot of ...

Great website platform matched by even better customer support

What do you like best? I have found Duda to be the perfect balance between an intuitive, user-friendly DIY website editor and a powerful platform for freelance designers and firms to build amazing websites in a fraction of the time as compared to other editors out there. Even better, their customer support is knowledgable, friendly and willing to help with anything from new feature requests to technical issues and questions. I would recommend Duda to any freelance designer or small ...

Outstanding support team & software

What do you like best? I really enjoy the ease of building websites in Duda and the learning curve is minimal if you have used any other type of online builder. The support team is one of the best I have ever experienced! What do you dislike? I wouldn't say I dislike anything per se, currently, I am wishing for more widgets. Recommendations to others considering the product: Definitely an easier solution to many not-so-easy web builders out there, and they keep adding ...

DUDA Pioneer

What do you like best? Fast and easy to learn, common sense approach to front and back end What do you dislike? Not being reimbursed from unpublished site and when you have credit...still an issue. Only dislike. Recommendations to others considering the product: Make sure you won't be limited to add ins What problems are you solving with the product? What benefits have you realized? Fast and professional websites without major overhead.