Dropbox Business Reviews in May 2025: User Ratings, Pros & Cons

Limited scope for a heavily regulated firm

What do you like best? It's easy to share documents with external parties (we have an intranet which we use for internal parties). What do you dislike? It can be a bit clunky, and integration with our intranet has proven difficult. What problems are you solving with the product? What benefits have you realized? File sharing!

How Dropbox benefits us

What do you like best? I like the ability to share large images and video files that i would otherwise struggle to share with clients due to file size limitations on emails. Also great for giving colleagues access to these files without having to share them via email. What do you dislike? Not particularly user friendly when trying to find things like invoices as they are not in an obvious place like other websites. Recommendations to others considering the product: If you are ...

The Dropbox app on Mac is perfect!

The Dropbox app on Mac has never failed me in 4 years of heavy business use. People need to be patient and let the app sync slowly. Dropbox even creates backups for you. User of their pro plan. No complaints!

Billing page broken. Left my business account out of sync for 3 days. Slow support

Used Dropbox Business for 2 years. When tried to switch from annual plan to monthly, the system would not let me. Syncing stopped. Card payment not accepted, paypal payment giving 550 error page. Tried it dozen times, got error that billing is failing and I should contact support. Contactsd support 10 times, logged 3 tickets. 3 days no action. This bad business customer support service. NOT ACCEPTABLE! 3 days office computers out of sync. This hugely affected our work. Dropbox support is slow...

A proper cancer of an app

A proper cancer of an app. It installs and then installs in the background processes you can't get rid of unless you waste so much time on it. Proper s-hit.

A place for everyone to find documents

What do you like best? I can put something in the drop box and my colleagues at our main office can view. What do you dislike? When the drop box doesn't sink up or it takes a bit to talk to our main office. Recommendations to others considering the product: Be organized! What problems are you solving with the product? What benefits have you realized? Being able to share files with other locations

All my offline files gone due to a sync…

All my offline files gone due to a sync error/misunderstanding error what ever you want to call it your offline files i.e the ones that actually exist on a hard drive sitting in your room should not be deleted especially by the app itself. Everything is still online for now but the app is useless for effectively downloading over 1.5tb of data i was using.All of this because i had to download the app again with a fresh install of windows, completely shat the bed.

I know nothing about them but they have…

I know nothing about them but they have charged my credit card 450.00 for the last two years. I don’t use them and they don’t answer their phone calls.

This has to be the worst support I have ever dealt with.

Dropbox may be ok when it's working but they have to be the worst company in the world for support.Dropbox crashed and had to be reinstalled and now nearly 3 weeks on we are still exchanging stupid emails and going around in circles' with their support people.Somebody commented it would be easier to setup your own cloud storage company than to get Dropbox to resolve any issues and I totally agree.

Lean Cloud Provider

What do you like best? They are efficiently priced and help us manage our day to day file sharing process very effectively. What do you dislike? if they could add more features to their services that could be much more beneficial, like communicating capabilities. What problems are you solving with the product? What benefits have you realized? File sharing and business data flow