Dropbox Business Reviews in July 2025: User Ratings, Pros & Cons

You had me....briefly....I’m over it!

You had me....briefly....I’m over it!Thought I loved Dropbox and wanted to use it for our coop park but as stated by someone else they make it virtually impossible to cancel accounts. They have no contact info ANYWHERE! Even if I had an issue I wouldn’t be able to get ahold of them! I hope the number I just found in these reviews work so I can get rid of them once and for all! Stop charging my mothers account for something we haven’t use in over a year but won’t let us cancel!!!!!

Secure and reliable cloud storage service

What do you like best? It allows our teams to collaborate easily from their all different devices. Dropbox supports various environments and operating systems which makes it more useful. One can prepare a presentation on a PC at home. In the meantime, other team member can collaborate on the presentation from other place.When they want to show it to a customer they can access it on their Ipad on mobile. What I am trying to say is we can securely store files, access them from various ...

Enjoy using dropbox automatically

What do you like best? My programmer set it up to work nightly, What do you dislike? I am happy with the way my programmer set Recommendations to others considering the product: I still do manual back ups but this takes a load off me if I forget or if illness or accident should happen What problems are you solving with the product? What benefits have you realized? I no longer have to pay for Sage back up nor do my own flip drive back up. I can count on dropbox

Not bad service

Not bad service. I started to use it long time ago for file exchange, and it still works good for this matter, however the uploading speed not always too high.

I had a free trial month

I had a free trial month. Within this month I terminated my subscription. Today I just realised that despite my termination Dropbox have tried to charge my creditcard for new amount. 'Luckily' in the meantime my creditcard was stolen and therefore blocked, so your try to debit me failed !How big is my trust in a company who try to charge customers after proper terminatin ?

Don't get this.

Seriously disappointing. I've had dropbox for YEARS and I was a huge fan. What did you do?! Dropbox, you ruined a beautiful platform. It is gangly and not intuitive anymore. You stuck bells and whistles all over the place and forgot that the great thing about you was that you were easy to use. I don't recommend you any more. Ever. So sad. If I have to call customer support to perform a basic function, you've lost me.

Dropbox Customer service phone number +1--8--5--5--4--8--5--O-4--0-7,,

We manage a not for profit and have sent them the necessary documentation showing we are a tax-exempt 501c3 in the US. This has been very embarrassing when you have people we work with asking on a weekly basis when will we provide them with more space so they can do their jobs. I cannot get anyone from Dropbox Business to upgrade our account. After several emails and phone calls, as of today, Friday, February 28th, that's it, I will be looking for another company. Very frustrated.

No CS on weekends, not even for paid, business accounts. Not intuitive. Arrrgggghhhh.

They have BUSINESS ACCOUNTS that are NOT FREE yet offer No Customer Service, -0- SUPPORT ON WEEKENDS. No chat, no phone, nothing. So I spent 45 minutes (over the weekend) trying to use a tool that doesn't work in a business account.... but didn't find that out until Monday. Thanks a lot. You would think setting up folders would be intuitive. Not in Dropbox. I'm the owner/administrator, set up a file - and could not access it. What? Yep, that happened over the same weekend as the tool that ...

Effective for simple and straightforward needs but limited in bells and whistles

What do you like best? Best thing about it - it works. You can dump pretty much anything in Dropbox without a lot of steps or issues with restrictions. Fast with drag and drop from finder folder. What do you dislike? Because it's so simple, you don't know if you're overwriting existing files in there! If you don't realize because there are a lot of files in the folder, and you drag a new file in of the same name, there is no warning like in Finder to ask if you are sure you want to ...

Files Falling in Dropbox, Not Through the Cracks.

What do you like best? Ability to choose folder and file specific syncing, rather than being limited to Syncing everything. Ability to share via invite and special folder or file specific link; and ability to control access and authority under each allows collaboration without the expense and liability of relinquishing control over your files. Free-up local drive space while having benefit of accessing with erase across all platforms. What do you dislike? Inability to share as ...