Dropbox Business Reviews in July 2025: User Ratings, Pros & Cons

What we have here is a failure to communicate...

I am astonished that people who provide a communications platform don't think their own communications are important. Why don't these tech companies hire an English Major (I understand they work quite cheaply) to review their user instructions and their website? I teach management at a local university. The Dropbox management team would likely fail my introductory course.

Dropbox App is Awful

The Dropbox app is nothing more than an invasive, clunky, asinine by design program that should not be used whatsoever. This program takes all the files on your PC, for some ungodly reason, and forces them into its own files to "make managing them easier"... like I needed help managing images. To whoever has this app downloaded? Uninstall immediately, but PLEASE be careful as, again, this app shoves your computer's files into its own. If you delete the Dropbox folder before emptying it ...

Customer service is abysmal

Customer service is virtually nonexistent.We signed up for a free business account trial. When the trial ended, it put a lock on our PAID account and we did not know why it wasn't working. We reached out to customer service. They did respond and told us our account was locked because the trial had ended, which is ridiculous b/c we were PAYING for it. They said they could not refund us for the months we could not use it but that they could refund us for the current month. Well, since it ...

Use it for work all the time and they…

Use it for work all the time and they stay buggin asking me to leave a review

Do not download this service

Do not download this service. It synced all my files without warning or permissions. Then after doing this told me that if I deleted anything it would delete from my hard drive. It gave constant pop-ups on my laptop because I'd filled all my space. I started to get nervous that it'd do something crazy and decided to delete my account. I was suspicious it'd delete all my stuff so I backed up on an external (which is what I should have done in the first place). And I'm glad I did because it ...

Dropbox used to be an excellent service…

Dropbox used to be an excellent service but it is now so illogical and complicated that it's almost impossible to use.

I have the cheapest paid version

I have the cheapest paid version. For "Basic" dropbox" it work fine. Two times over years, is messed with my files. Support solved the issues - after a lot of effort, but they solved it.So that's pretty good𝙲𝚄𝚂𝚃𝙾𝙼𝙴𝚁-𝙷𝙴𝙻𝙿𝙻𝙸𝙽𝙴-𝙳𝙸𝙰𝙻-𝙸𝚂= ((+𝚘𝚗𝚎- 𝚎𝚒𝚐𝚑𝚝 𝚏𝚘𝚞𝚛 𝚏𝚘𝚞𝚛- 𝚏𝚘𝚞𝚛 𝚝𝚠𝚘 𝚣𝚎𝚛𝚘- 𝚣𝚎𝚛𝚘 𝚝𝚠𝚘 𝚘𝚗𝚎 𝚜𝚎𝚟𝚎𝚗))𝙲𝚄𝚂𝚃𝙾𝙼𝙴𝚁-𝙷𝙴𝙻𝙿𝙻𝙸𝙽𝙴-𝙳𝙸𝙰𝙻-𝙸𝚂= ((+𝚘𝚗𝚎- 𝚎𝚒𝚐𝚑𝚝 𝚏𝚘𝚞𝚛 𝚏𝚘𝚞𝚛- 𝚏𝚘𝚞𝚛 𝚝𝚠𝚘 𝚣𝚎𝚛𝚘- 𝚣𝚎𝚛𝚘 𝚝𝚠𝚘 ...

They make my job easier and faster

They make my job easier and faster. I love using their website and application because it is not difficult to use. I highly recommend Dropbox for Backup, Syncing and Sharing of files.

The best choice for businesses that needs more than enough storage for their files.

PROS & CONS What are the best aspects of this product? One of the things that I have noticed with Dropbox is the appearance of its user interface. Everything that you need is laid out in front of you, plus you can easily search for files and records that you need for your work. Dropbox works at its best as long as you have a stable Internet connection in your area. It allows you to sync, upload, and share an unlimited amount of files to your recipients in just a nick of time. I highly ...

Warning: Do not use the new backup-feature!

Warning: Do not use the new backup-feature!I have the cheapest paid version. For "Basic" dropbox" it work fine. Two times over years, is messed with my files. Support solved the issues - after a lot of effort, but they solved it.So that's pretty good.But don't use new features from dropbox. They tend to mess with your filesystem. I have seen this a couple of times. (Selective sync, ...)The new backup actually moves all your files in "Documents" meaning a lot of apps can not see their files. ...