Dropbox Business Reviews in July 2025: User Ratings, Pros & Cons

I've never used another and will…

I've never used another and will continue to use dropbox, my first cloud-based storage service ever. I like the fact they continually update their system, making me surprised every time I log on my web account.

Used to be good until the 'millenials'…

Used to be good until the 'millenials' no doubt started coding vegan...unusable...nothing works now

Excellent App!

During this digital age, it is a must for us to have a place to conveniently and safely store our files. That is why, Dropbox is really great because it caters that need. I have been using it for many years and I never encountered a problem so far.

I am so totally disappointed with DROPBOX

I am so totally disappointed with Dropbox Customer Service. Our IT Company set up our Dropbox account, which worked perfectly until we changed IT Companies. They had set up the account in their name in lieu of ours, and the cost was incorporated into our billing. Sounds like a simple change of plan ownership and billing, but NOT WITH DROPBOX. I have been working diligently for 3 months to get this rectified and it is still not resolved and I cannot find a live person in which to speak - ...

I hate dropbox possibly more than any…

I hate dropbox possibly more than any other app on earth. I've been paying good money for this thing for years, and it can't do the one thing it needs to do - backup reliably. I'm stuck with some folders on the web that won't sync to the local computer, a service that inexplicably moves my dropbox folder and syncs it to nothing so that everything gets erased, and a service that offers me completely useless extra features that I'm not even remotely interested in. I'm surprised they haven't ...

There is absolutely NO Customer…

There is absolutely NO Customer Service. I canceled my account and they are still billing me. I've tried to get back into my account to take my credit card off but it doesn't exist anymore. I finally got a live person on Chat and they hung up on me. Run very far away!!! BBB is next!!!

It is both functional and simple, that’s the best of Dropbox

What do you like best? The user-friendliness is the best part of this. When we had to download it onto our computers and devices, it was really easy and setting it up took less than 5 minutes. Saving documents here is an easy task and it is not limiting like in other softwares, such as OneDrive. I really like the ‘minimalistic’ design that it has, making it simple and I can work through it faster because finding the features and tools is easy. It’s also worth adding that it helps with ...

It helps me manage all the information…

It helps me manage all the information we share with my team. And I really appreciate how easy and convenient it is. However, the app sometimes crashes or takes a lot of time to load but I hope someday, this can be improved.

Great service but terrible customer…

Great service but terrible customer service

The most intrusive app ever

The most intrusive app ever! I find their marketing approach too shady! Like since the start, the basic free plan is almost unnoticeable to push you pay for a service that you might not need at all as an individual. as soon as you start, it asks you to dowload the app on mac on iphone everything, do you want me to upload my soul to your system as well? Thank god i quickly realised that i might lose all my data if i delete it from their system, so i stopped the SYNC quickly and left the app.