Dropbox Business Reviews in July 2025: User Ratings, Pros & Cons

great app and interface with good ideas…

great app and interface with good ideas and useful tools. just find some times can be a little glitchy here and there

Terrible software

Terrible software, not user friendly, terrible to try and get money back.

Great tool for file sharing

PROS & CONS What are the best aspects of this product? Dropbox has one of the best and reliable sync platform that is cloud-based. The tool is easy to use on every operating system and device. What aspects are problematic or could work better? The price per user is great but for 11 users we spend $220 monthly on Dropbox Business tool, and this is because the storage space of other user is counted against mine and this means we have to spend for every user that uses the data. I don’t ...

Signed up for a free trial and 2 months…

Signed up for a free trial and 2 months later checked my bank account and 115 euro had been taken.

I used Dropbox when it first launched…

I used Dropbox when it first launched and was the first real innovator in the cloud storage market that has emerged since. Suddenly their focus changed to a enterprise focus and their prices skyrocketed. I then immediately changed to something better a decade ago. Their service now seems to be much better than the alternatives - although it is a shame how plans are immediately downgraded when you cancel them - and they are still too expensive.

I was relying on dropbox for my photos

I was relying on dropbox for my photos, until one day, the entire folder was goneWhen I contacted customer service to enquire, on chat, they wont even listen to what I was saying, they only insisted that its not their fault. No matter what I said, they just wont have it.So, yea, no more dropbox for me, never

Dropbox customer service used to be…

Dropbox customer service used to be available at least 48 hrs after you wrote to them via creating a ticket. Now there is absolutely no support to contact, you have to spend hours reading irrelevant feeds to answer your question, and still not find a solution that only the dropbox techs should know to answer. Their support basically doesn't exist, except for the paid users. The files are not syncing as they should in btwn 2 computers and I even had a case where two files that were going to ...

Easy for data keeping!

Easy for data keeping!

Paid a year up front for a…

Paid a year upfront for a subscription. Found it did not meet my needs a few days later. Closed account. Dropbox has refused to refund and gone out of their way to manipulate the refund via PayPal to then make it hard to open a chargeback. I'm contacting my bank to push this chargeback through today.ps, contacting their support is hard by design. They dont want to help.

Avoid at all costs

I've lost all of my documents from my desktop thanks to Dropbox. And most of them were not on Dropbox despite having been "backed up". Many of the folders on Dropbox were empty! I've spent hours trying to reinstate my machine. There are project files missing which cannot be replaced and will cost me dearly in missed work opportunities. I can't express enough how much I hate and despise this company. Once it's on your hard drive, Dropbox never lets go of your files. I have closed my paid for ...