Dropbox Business Reviews in June 2026: User Ratings, Pros & Cons

Good luck getting any refund

Good luck getting any refund. They asked over 50 questions and still haven't refunded my money. DropBox charged me multiple times AFTER I canceled my membership and they will drive you crazy by asking the same question over and over. Then they'll pass you to another "expert" who will ask you those same questions over and over until you give up. Such a scam.

F*** this!!!

F*** this!!!! Its infuriating!! Stay far away. It just slows down your computer by constantly uploading anything without a prompt or permission. There is no way to acess the setting for this that I can find before they scan your entire computer and then ask you for money.

Dropbox is a Scam!

Dropbox is awful! If you subscribe to a Free Trial that supposedly can be cancelled before you're billed, you cannot cancel it. I tried chatting with them online, sending them emails etc. They're not helping and apparently they are unable to cancel it even though I subscribed through their website. If that happens to you I suggest you report your credit/ debit card lost and get a new one to prevent the transaction from going through to Dropbox once "Free Trial" is over.

Keine Kündigung des Abo möglich

Es besteht bei Dropbox keine Möglichkeit das Abo zu kündigen. Sämtliche Anfrage zur Unterstützung sowie Mailes mit Dropbox laufen ins Leere.Jegliche telefonische oder per Mail Kontaktversuche scheitern. Doch Gebühren werden trotz Kündigung per Mail nicht angenommen.VorsichtIch hoffe, dass mein Text auch von Dropbox gelesen wird und diese nun Kontakt zu mir aufnehmen.Lars Becker

They are scammers

They are scammers. No means of contacting them and they just keep taking money out of my account. Do not sign up.

You can't contact them

You get priority email support with some plans, but its not possible to email them. Crooks!

Great support on twitter

Great support on twitter, I dmed their support about HelloSign and they promptly replied with help.

Drop Box charge scam by Drop Box

Drop Box will be history. They are corrupt. Their practice, of charging you 12 months and 3 licences, rather than the one licence and or 3 licences and explaining that it's the minimum amount and declaring the full amount upfront is amazing. It's then impossible to speak to anyone and it's impossible to get a refund. So when you cancel they then delete all your data, which you have had on the basic service. The cancellation then confirms you won't be charged in 12 months time, but they ...

Its just a scam site now

My 1year subscription account was blocked with no warning after 1 month and support wont answer after 2 weeks. My tickets just get closed with no response.At this point i will just contact my bank and issue a chargeback and screw this scammers!

Both drop box personal and business are not safe for saving data

Both drop box personal and business are not secure. I have lost my important personal data and business data. And I saw form the dialog box that my data was deleted while I was offline and nothing I can do to stop it. The customer service of dropbox is super pool. They don't help you to solve the issue, but ask you to upload lots of document and eventually nothing change at all. Eventually I have to transfer my data all to somewhere else and completely delete the account to make sure others ...