Dropbox Business Reviews in July 2025: User Ratings, Pros & Cons

Dropbox works and doesn't steal

Dropbox works and doesn't steal. Google docs will not let you remove your documents, google takeout is a joke of a program and your files will be missing. MS Onedrive automatically removes your data from your documents folder without your approval, CRAZY. The only way you learn about this is when it's too late. Enough experimenting for me. Dropbox just does it's job and does it well. Thanks for not messing up a good thing Dropbox

Horrible experience with Dropbox this…

Horrible experience with Dropbox this week. I noticed that there was a lot of traffic in my home network router and realized that it was Dropbox backing up my whole computer. I have the free version for the past 10 years and always able to manage the little space they give for free. Somehow it ended up changing my settings so it started to back up my desktop, downloads. Photos and music. I started to get notices that I was running out of space. Of course, I have more than a terabyte of data ...

Not impressed

Done the trial then cancelled. some of videos I transferred via DropBox had been corrupted and I realised this after deleting the videos. I then tried it with other videos which seemed corrupted again though worked fine on my mobile. Even though I cancelled following this, they emailed to say I have to renew. Not impressed at all.

This company is set up to rip you off

This company is set up to rip you off. Literally. They will sign you up for a yearly/monthly plan. But there is virtually no way to cancel. I recached out to their customer support team and they stated they were not set up to do that. They are only set up to get you set up for the "right tier". I had to put a stop payment on their charges.

Terrible experience

Terrible experience. Very difficult to remove files from dropbox if they're large. 20 GB download limit on files from the website so I downloaded the app to get the files on my desktop. But the result was an incomplete sync. Removing large files (especially given the 2 TB file limit) seems like the most basic feature a user could want. And yet, it does not work.

Keep suspending my account for too much…

Keep suspending my account for too much bandwidth usage 200GB per month, which is a bit silly. As Dropbox is made to transfer files between computers, backup files and send files to friends or work up to 2TB. So what the heck? I've paid for their service for 8 years and I get suspended constantly.

Dropbox - overcomplicated & poor support

An overcomplicated product that creeps into controlling your files. Poor customer support. Can't turn off features that become mysteriously enabled. Use G Drive or OneDrive. Much more simple to use with decent customer support.

Completely unreliable - keep away

Really unreliable. It randomly deleted folders and files, and their "support" people couldn't figure it out. And it RANDOMLY stops syncing, so you're working on the wrong version!! BAD SOFTWARE. Stay away.

Dropbox Business is great tool for sharing files with others

PROS & CONS What are the best aspects of this product? First thing what I like about Dropbox Business is the fact that I can access it form anywhere and from any device. This is great tool for our marketing team to be more organized with lot of files that we are working on. It allows us to set up permissions and to select certain people who will have an access to certain files. I like the ability to share certain files/folders with those who are inside/outside the company. What aspects ...

I Dropbox Subscription cancellation fraudlent?

I Dropbox a scam?I tried to cancel my subscription, No Cancel exists in settings, its a scam. I was told that in a year I would revert to the "basic package" which beware is not a straight out cancellation, it could become live if you skip emails etc they can take out another subscription. I asked Dropbox to make sure my PayPal account details were deleted, I don't want my PayPal details held for over year by dropbox when I have cancelled. I was told they would check with their payments ...