Dropbox Business Reviews in July 2025: User Ratings, Pros & Cons

Nie wieder Dropbox - riesen Schaden und kein Support

Ich habe Dropbox sehr lange verwendet und mein gesamtes Unternehmen hat die praktischen Funktionen gut gefunden. Bis plötzlich mein account deaktiviert wurde und 50+ Mitarbeiter stillgelegt wurden.Dropbox support war tagelang nicht zu erreichen. Es gibt keine Servicenummer, nichts.Das Chaos und der Stress, der nötig war um auf allen Rechnern dann schnell eine Alternative einzurichten, die Kosten, die entstanden sind haben mir gezeigt, dass Dropbox für Business user absolut ungeeignet ...

Ridiculous rules and excessive customer punishment policies

I have paid for Dropbox Professional for the last 3 years. However, I'm now looking for better options. Dropbox's ridiculous file sharing limits, punishments for breaking their limits, and lack of support around this issue have forced us to leave. I would NOT recommend dropbox to anyone. We got frozen out from file sharing three days ago for an undisclosed amount of time (we are still frozen) simply for reorganizing our files within their system. They said that we moved to many files around ...

Super Service

Habe noch nie so schnell und unkompliziert ein Abo kündigen können, wie hier! Und sofort auch die Bestätigung bekommen! (Kündigung nur, weil ich es halt einfach nicht mehr brauche - nicht, weil es nicht funktioniert hat oder so...) Also - vielen Dank für so einen transparenten und fairen Service!

I recieved our annual renewal invoice…

I recieved our annual renewal invoice on Saturday 4/17/2021. I called in to change the number of licenses because due to COVID we had a reduction in team members. The box answer returned was that we needed to notify them 30 days in advance that we wanted to alter the number. So we are forced to pay for 11 unused licenses. NO CONSIDERATION that we were not given a statement 30 days prior. HORRIBLE company practices.

Was gibt es hier noch groß zu sagen

Was gibt es hier noch groß zu sagen? - Ein SAFTLADEN ist das!Vor einem Jahr wurde, wieso auch immer, mein Konto gesperrt. Vermutlich weil ich mich von einer anderen IP einloggen wollte und das Passwort falsch abgetippt habe, oder was weiß ich.Monatelang habe ich versucht, Kontakt aufzunehmen. Erfolglos. Bisher wurde mein Konto nicht entsperrt un dich denke, dass die Dateien eh schon gelöscht wurde.Danke für nichts, bestimmt schon 7 Jahre Kunde und dann sowas. Weicht lieber auf eine andere ...

awful customer support

awful customer support

I can't say enough bad things about Dropbox

I can't say enough bad things about Dropbox — if I didn't have a lot of files I need to host for a lot of people, I would pull the plug in a second. The UI is terrible, unclear and illogical — and hasn't been upgraded to a more helpful and user-friendly since it first started. The basic Mac Finder OS has had three times as many options for how to sort your files, for example, almost 40 years ago — and a ten year old could figure it out in a half-hour. Dropbox has features I will never ...

NOT secure

Been a paying customer for many years - never had good customer service, but I didn't need it much so it wasn't a big problem. Now for no reason, no explanation - they just deleted my account.Everything gone.

disable and block accounts

After 10 years of using paid dropbox service, I am done, never again use Dropbox. Even with a paid service, they do not have live customer service, just bot replies. They disabled my account for no reason. I sup tin 6 service tickets and not replay for 12 days. The auto-reply said to use "Dropbox Community" to get help from one of their dropbox ambassadors. You can use the Community form unless you log in. So I have to create another account under another email and pay $120. On the ...

Works great so far for me with only…

Works great so far for me with only minor flaws. What I am concerned about are their standards of data protection and the high price. Apart from that, I am enjoying it.