Drip Reviews in June 2025: User Ratings, Pros & Cons

Very powerful system. Good support.

What do you like best? The workflows seem to be capable of doing incredible things, once you've got your head around them. A/B testing on various aspects of a campaign Send time option to follow subscriber's timezone Responsive and helpful support team What do you dislike? Although Drip's own form widget looks great, it is a bit limited. The option to add checkboxes, radio buttons or dropdowns is only available on embedded forms. The embedded forms do not allow for any ...

state of the art email automation without the tech nightmare

What do you like best? granted its email automation, it's not an easy thing to pick up, at least not for me. But Drip has made the user experience and interface as easy as possible, so that even a novice marketer can start using some really cool features in a short amount of time. I feel like I still only use a small percentage of what's possible, but it's helped me streamline and automate a lot of my business, where I can run ads to the funnel and know that money comes out in the ...

Excellent - Best Email Marketing Software I've used

What do you like best? Drip has such easy-to-use workflows that you can serve automated emails to a huge range of customers without too much development work. This was an absolute necessity for us and starting Drip solved many of our customization headaches in one stroke. Other than that, the ability to quickly change the workflow that a customer sees is dead simple, which makes customization very simple for any member of the team. What do you dislike? Sometimes figuring out where a ...

5 Email Autoresponders later I've finally found THE ONE that works for my company's goals

What do you like best? Hands down, customer service and support. My tech questions don't just get answered... they get SOLVED and I learn how to do it myself. What do you dislike? I'm still trying to understand how to use the "workflow" with all the components. I'd like more videos breaking down the process using REAL LIKE examples so I can see it from the front end and the backend. Recommendations to others considering the product It's not for people who can't think through the ...

Great if you cashflow is soon

What do you like best? It's easy to set up. You can use the templates and save yourself time, support was spot on, and it was easy to see the flow of what your customers are doing. For marketing automation, it's my go to. There are so many ways to setup if/then scenarios for customers. Which when doing education products across a wide variety of topics is essential. I love the way I could just pick a five email campaign and mad-lib style fill in the emails. It made it super easy to do ...

A robust platform with so many key features

What do you like best? I love how powerful Drip is. Once you get the hang of it, it's soooo easy to use! It has incredible list culling and pruning features, as well as tagging, and trigger links. Plus setting up new forms and opt-ins was a breeze. The visual funnel and automation builder was the best! Drip also has some of the BEST customer service ever! Their technicians are so thorough, patient, and helpful. They stayed on chat with me for as long as it took to solve my problem and ...

Like the service... could be better

What do you like best? It has made sending email campaigns better. It has made life easier after the initial set up. What do you dislike? Getting my lists approved at times. Lack of options to customize the emails. Customer service has been pretty hit or miss. It can be really helpful and quick or kind of slow and not helpful at all. I told one customer service rep about the difficulties I was having and he offered directions for me to cancel my account. Recommendations to others ...

Very personalized and targeted

Very good, but specialized

What do you like best? They clearly have built this product with their particular customers in mind. There are certain features that other email providers do not offer, and in drip they're incredibly straightforward and easy to use. For example, I haven't seen website behavior triggers in a product at this price. Usually you need one of the big providers, or a quality API to do some of what Drip does out of the box. What do you dislike? Same--they built the product with their ...

Email automation on steroids

What do you like best? DRIP is the one and only service that offer a 100% FREE account and get to experience a complete ESP service account, on steroids, and I mean it ! You get to use things like automated workflows, lead scoring , tons of integration, analytics etc. What do you dislike? I dislike that you only get 100 contacts free. :- It does not offer landing pages or social media integration but there is ways around it. But we may see these features very soon. Recommendations ...