Drip Reviews in June 2026: User Ratings, Pros & Cons

Drip Customer Review

What do you like best? I love the workflows that allow me to see the big picture for my email nurture sequences. It really helps me to map out the process for taking my customer from initial contact to the sales email. What do you dislike? Drip has so many features it's not great for beginners. I would prefer a drag 'n drop style builder for the emails to make them easier to meet my design aesthetic. The great news is that Drip has a FANTASTIC support team who are amazing at pointing ...

Great for getting really specific about your email automation

What do you like best? The visual workflows are great. This is the main reason why I switched from Mailchimp to Drip. While I was using mailchimp I felt like I had to draw my own road map to make sure my customers were receiving the right emails... Actually, I knew this was harder than it had to be and why I started seeking options that helped me to be more specific with my marketing campaigns. Once you get used to the system, you will see how specific and versatile it is to accomplish ...

The best discovery this yeart

What do you like best? Everything is smooth and well organised to encourage us to keep a creative and productive conversation flowing with our students and readers. I like the design, the clean and clear interface, and the functionalities to follow the activities. This opens new possibilities in our ways to interact with our students. I'm still at the beginning of the venture, but I can already say that it is much more pleasant to work in the Drip environment than in all other emailing ...

Drip is the best email automation/conversion platform we have ever used

What do you like best? The flexibility is great - from rules for basic automation to workflows that automate complex flows - Drip allows you to set up simple campaigns as well as really involved campaigns. The visual builder makes it easy to create workflows that you can actually understand. The availability of ready-to-use workflow automation templates/scripts is a real time-saver, as is the library of ready-to-customize email series. There are integrations for just about ...

My email service of choice

What do you like best? Ease of use and the rapid pace of improvement that Drip goes through. Since I started using Drip two years ago, they have introduced a lot of small features that make using it easier and more powerful, many of them just appearing in the UI once every couple of weeks. Drip was easy to start using with little in the way of training. The learning curve for getting things done is a quick one, while diving into the more complex features is possible, it isn't ...

The perfect combination of simplicity and power

What do you like best? The powerful automation builder that allows you to visualise exactly what will happen, and there's a great range of triggers and actions. What do you dislike? The new interface colours. I thought I'd get used to it, but I still find the black and pink really harsh to look at. Recommendations to others considering the product The only thing Drip doesn't have compared to a really expensive marketing platform is a full CRM, but if you don't need that, then Drip ...

Drip is an Email Wonderland

What do you like best? The best part is the flexibility & advanced segmentation options which makes us more confident when we send an email. We don't don't know what we would have been into without the Tags & Lead scoring features. And, Ofcourse we love the email delivery quality which Drip has been so far. What do you dislike? We don't dislike anything in Drip but we would love to have drag and drop email builder which sometimes helps a lot in sending attractive newsletters. ...

Very powerful and great value for money

What do you like best? The best feature of Drip is its visual workflow designer. It enables us to easily configure Drip to take different actions (e.g. send email or subscribe to a campaign based on quite complex scenarios. I also like the API which enables our SaaS product to interact with Drip, e.g. to add a subscriber to a campaign when they've performed a certain action in our software. It's also a very robust product. I can't remember every coming across a bug. What do you ...

Great email marketing platform for business owners

What do you like best? No downtime so you don't have to worry about whether or not your emails will actually get sent. It's also incredibly easy to use once you get everything set up. I like that the email template was really easy to customize to work for my brand, and I love that you can customize the email address responses get sent to as well as the footer for every email that you send instead of it being one thing for all emails. What do you dislike? It's a little complicated to ...

Complicated email marketing made easy

What do you like best? The interface that Drip uses is one of the most user friendly that I've encountered in over a decade of using similar systems. You don't have to go digging for different areas, they are right where you'd expect them to be. When they aren't (or if you are having one of "those days" and can't find the answer their support team is amazing. They've helped me build entire automation sequences when I was struggling. What do you dislike? If you don't have a developer on ...