Drip Reviews in June 2025: User Ratings, Pros & Cons

Bigtime learning curve, but seems very powerful

What do you like best? I like how easy it is to integrate with my ecommerce site, and thus can become a powerful resource for communicating with my customers according to their behavior and interaction with my company. What do you dislike? I feel sort of lost getting started--it's hard to know where to begin. The system is super powerful, but to a newbie like myself with not a lot of monetary resources to throw at "experts," I find it almost overwhelming. There is a FB forum which is ...

Great Product

What do you like best? We have been using Drip as an email sending service for quite some time now with great success. Over a year, we have worked with them to build campaigns and had great success. What do you dislike? Sometimes the bounce rate is high when I import my contacts and the email builder is a little wonky but overall not much to dislike. Recommendations to others considering the product This is a great tool to use to start building out marketing campaigns and email ...

My fave so far

What do you like best? I have loved almost everything about Drip so far, and this is coming from someone who has used almost all of its competitors at some stage. I feel I've finally found a home in Drip now. It's easy to use, the support team are helpful, and so far we've been able to do everything that we want! What do you dislike? The only thing I dislike is totally on me - I haven't had the time to research how to make the most of my Drip account. I suspect it has the power to do ...

Simplifying complex email processes for massive gain

What do you like best? The UX is incredible. I've used plenty of different ESPs in the past and Drip is, far and away, the most intuitive to use. It's a pleasure to actually write emails within Drip which is something I honestly cannot say for the competitors I've used in the past. The way campaigns, workflows, and triggers are organised as well makes it super simple to set up really targeted campaigns that, if you can find the right words, are sure to convert. What do you ...

Fun to use software & very good customer service

What do you like best? The user interface of Drip is very nice to use and compared to other softwares, it's FUN. Intuitive user experience, good tools for automation, sending, drip campaigns and everything else a modern marketer would ever need. All wrapped into a pleasing and quick customer service, it's a perfect package. What do you dislike? Campaign emails are disappearing sometimes, some customers are reporting that emails don't appear in junk folder either. Though this is ...

Get your emails automated, across platforms, in a delightful way

What do you like best? I've used LOTS of email platforms in my work with clients - MailChimp, Active Campaign, HubSpot, Constant Contact, Mad Mimi, Infusionsoft, the list goes on. When I decided to take my email marketing to the next level, I chose Drip. It's smart, easy to use, FUN to use and has the best that email marketing systems have to offer these days. The price is good for the depth of functionality. They have a great knowledgebase and it's always easy to implement my ideas - ...

Drip makes monitoring my list so easy!

What do you like best? I like seeing where my subscribers come to me from and knowing how many (and which ones open my emails or even clicks on a link in my emails. This helps me decide if I'm on the right track with my content. What do you dislike? I am struggling with the broadcasts. I'd like it to be simpler to add an image or text with each new broadcast. Recommendations to others considering the product Drip has been easy to use and it has helped me monitor my content to best ...

Undecided if I will keep using Drip

What do you like best? Visual way to see workflows and easily tag subscribers. The ability to preview emails before they are sent and schedule broadcasts. Good ability to customize and segment audience. Interface made it easy to get started without a steep learning curve. What do you dislike? It costs 20% more than Convertkit and I don't think it's necessarily 20% better. It was also free up to 1000 email subscribers when I signed up, and then it changed to free for the first 100 only. ...

A simple or complex as you need it to be

What do you like best? I love the ability to set up automations for just about anything. I push people in and out of Facebook audiences, trigger third party actions via the Zapier integration and also just use the basic campaigns and broadcast messages to build trust with my audience. What do you dislike? Sometimes it's hard to navigate between different parts of the app and it can be a bit slow to use because most changes involve a full page reload to refresh stuff. Not really a big ...

Best Facebook Integration

What do you like best? Drip has learned from industry pioneers and then built a superior platform with tight Facebook Integration that I have not seen on any other platform. Their user interface is so easy to use. Love that it is built on ruby on rails as this MVC framework is mature, extremely well coded and respected as one of the best in the world. Tons of mature libraries meant that Drip will be able to add features easily. They are one of the newer kids on the block meaning they have ...