Drip Reviews in June 2026: User Ratings, Pros & Cons

I’m very satisfied with Drip!

What do you like best? I was looking for a CRM for my wholesale business and found soooo much more. I can even use DRIP for the retail end of my business as well for all things marketing and CRM. What do you dislike? Adding contacts manually is a little clunky. What problems are you solving with the product? What benefits have you realized? Marketing to wholesale clients, follow through with existing wholesale customers, follow through with existing retail customers.

Very user friendly.

What do you like best? Everything was very simple and clean. Super straight forward to use. And I know there is a lot of potential and usage for more indepth marketing needs. But incredibly easy for beginners, as that is where I am now. What do you dislike? The price is higher than other options. The price point could be lower. What problems are you solving with the product? What benefits have you realized? Email automation

Very helpful for launching campaigns and managing a large audience accessing our website and forms

What do you like best? Automation saves us a lot of time. Without it, we wouldn't have the number of leads and interest we have What do you dislike? 1. The fact that when registering a user to a campaign it must send him an email 2. In automation, not possible to move elements (like actions, decisions...) around. So if I add a new decision point to a flow, I need to write all the elements below it again in the "yes" or "no" path instead of just moving it What problems are you ...

Great system, needs better reps.

What do you like best? The ease of use with Drip is amazing. I am able to put together advanced segmentations and automations in very short periods of time. The visual builder is awesome too. What do you dislike? I feel like the Drip team relies on how easy the system is to use. If you need to go more in-depth about email deliverability and liquid code there isn't a lot of help they provide. Recommendations to others considering the product: Make sure you are an expert in ...

Difficult to use at first, but worth the time invested

What do you like best? Automations and workflows are very customizable, and integration with products on Shopify is relatively easy. What do you dislike? It takes a long time to get used to using its more sophisticated features and automations, and I found I needed to think dofferently than normal to make the adjustment. Recommendations to others considering the product: Use the knowledge base! What problems are you solving with the product? What benefits have you ...

Makes it Automatically

What do you like best? The ability to use trigger links to add or change the campaigns What do you dislike? A little more capability in the email editor would be nice What problems are you solving with the product? What benefits have you realized? Broadcasts can add new campaigns to a contact.

Drip is awesome

What do you like best? I love I can segment at a granular level and can create complex workflows and automations What do you dislike? Not all subscribed come over at first with migration What problems are you solving with the product? What benefits have you realized? Set it and forget it marketing

Great product for ECommerce

What do you like best? Drip makes it easy to automate your marketing without having to do a lot of manual work. What do you dislike? Visual editor could be improved. Not easy to size images What problems are you solving with the product? What benefits have you realized? Marketing automation, increasing AOV, LTV and abandoned carts

Manage your email marketing effectively

What do you like best? Great tool to send sequenced emails to a list of subscribers n automate the whole process for each new subcriber What do you dislike? Difficult for starters to understand the whole automation process. What problems are you solving with the product? What benefits have you realized? I am using drip for automated email marketing campaigns for my business

Drip is a great email marketing automation platform.

What do you like best? Drip is very easy to use and the integration logic with Drip is very simple to execute. The best features offered by Drip are emails automation programed. This is the great application of building emails. Drip is very flexible and you will have a lot of options for your email Campaign. What do you dislike? The only thing that I dislike about Drip is that when sending an email to a specific a group of contacts you are unable to choose any another groups of ...