Drip Reviews in May 2025: User Ratings, Pros & Cons

Great service

What do you like best? We like workflow and automatization of Drip service What do you dislike? Sometimes its takes time Drip send letters to our customers. Recommendations to others considering the product: I will tell defently good solutions for all kind of bussiness.And not expensive , and easy to integrate even you have custom CMS as we do. What problems are you solving with the product? What benefits have you realized? We have been working with Drip already a year ...

Great tool. Very powerful, yet simple.

What do you like best? Automation and rules. Possibilities are endless. What do you dislike? The learning curve is somewhat difficult, but well worth the investment in time. What problems are you solving with the product? What benefits have you realized? Auto responder sequences for my online info products. I have more control over prospect nurturing.

Why I love drip

What do you like best? The responsiveness of the customer service team is a critical element to this platform that makes it accessible and productive for our business. What do you dislike? Some of the field restrictions and budding development on customization. What problems are you solving with the product? What benefits have you realized? User engagement and constant communication has been critical problem solved with Drip. We have recently realized the automation.

I like the new workflows and automation

What do you like best? I used Mailchimp before switching to Drip. Drip has much better options to set up automated workflows. I like the new text editor, too. What do you dislike? There's always space for improvement, but I cannot say I dislike any particular feature. It does what it's supposed to do for me, great value for money. What problems are you solving with the product? What benefits have you realized? It helps us capture leads and send automated campaigns.

a must have for any ecommerce business

What do you like best? The automation works great and provides a lot of features to create awesome campaigns and workflows. What do you dislike? I was trying to migrate a store with 30,000+ subscribers and their system blocked my account 3 times although that I sent all info requested by their compliance team. Recommendations to others considering the product: It provides the same or even more functionality than Klaviyo for a lowe price, great for any ecommerce business ...

Learning curve but excellent customer service

What do you like best? There's a Learning curve, maybe because I'm not really familiar with marketing solutions but once you get the hang of it the possibility are endless. Your limited only by your imagination What do you dislike? Learning curve, and the guide is a bit confusing. What problems are you solving with the product? What benefits have you realized? Mainly basic emails at the moment but I'm working on expanding that to more custom-tailored emails. Definitely more ...

Great app

What do you like best? It's a really useful email marketing tool with a different approach than other tools. What do you dislike? Some times you need to make an action but there is no way to copy or move it so you need to rework it. What problems are you solving with the product? What benefits have you realized? We are giving our customers more insights about their products

Perfect for ecommerce

What do you like best? It has a lot of features, good UX, live chat always present and lets you to create really personalized emails and workflows. In terms of costs: $50 per months for 2600 subs. is ok i think. If you will use all the advanced features for a good, created by you customer retention plan than the revenue will be 10x, i guarantee you. Drip includes all the basic needs like:opt-in forms, custom fields, workflows, automated rules, broadcast emails, good email templates. One ...

Loving Drip almost as much as my coffee!

What do you like best? I love how easy it is to create automations and workflows. The Drip user interface is intuitive and makes the process simple and quick. The hardest part is actually writing the emails! What do you dislike? There isn't anything that I dislike about Drip. So far it is all very user-friendly, provides a great deal of data (which is invaluable) and has been easy for my audience to use and sign up with as well! What problems are you solving with the product? ...

A consistently improving platform

What do you like best? I've been on drip for 4 months, and in that time there have been a number of updates that took an already awesome platform and continued to improve on it. Some feedback from me was directly taken into account and quickly integrated into aspects of the platform. - Their Live Chat and Email support is fantastic, and the humans behind it are responsive, nice, and fun to chat with while solving challenges. What do you dislike? I would like to see more advanced ...