Drip Reviews in June 2026: User Ratings, Pros & Cons

Perfect for ecommerce

What do you like best? It has a lot of features, good UX, live chat always present and lets you to create really personalized emails and workflows. In terms of costs: $50 per months for 2600 subs. is ok i think. If you will use all the advanced features for a good, created by you customer retention plan than the revenue will be 10x, i guarantee you. Drip includes all the basic needs like:opt-in forms, custom fields, workflows, automated rules, broadcast emails, good email templates. One ...

Great app

What do you like best? It's a really useful email marketing tool with a different approach than other tools. What do you dislike? Some times you need to make an action but there is no way to copy or move it so you need to rework it. What problems are you solving with the product? What benefits have you realized? We are giving our customers more insights about their products

I like the new workflows and automation

What do you like best? I used Mailchimp before switching to Drip. Drip has much better options to set up automated workflows. I like the new text editor, too. What do you dislike? There's always space for improvement, but I cannot say I dislike any particular feature. It does what it's supposed to do for me, great value for money. What problems are you solving with the product? What benefits have you realized? It helps us capture leads and send automated campaigns.

a must have for any ecommerce business

What do you like best? The automation works great and provides a lot of features to create awesome campaigns and workflows. What do you dislike? I was trying to migrate a store with 30,000+ subscribers and their system blocked my account 3 times although that I sent all info requested by their compliance team. Recommendations to others considering the product: It provides the same or even more functionality than Klaviyo for a lowe price, great for any ecommerce business ...

Learning curve but excellent customer service

What do you like best? There's a Learning curve, maybe because I'm not really familiar with marketing solutions but once you get the hang of it the possibility are endless. Your limited only by your imagination What do you dislike? Learning curve, and the guide is a bit confusing. What problems are you solving with the product? What benefits have you realized? Mainly basic emails at the moment but I'm working on expanding that to more custom-tailored emails. Definitely more ...

Useful

What do you like best? I like the fact that Drip is easy to use and has a visual automation tool. Dark mode is cool too. What do you dislike? I hate the "mo graphs" thing. I'd rather see my automations right away Recommendations to others considering the product: Please remove the "mo graphs" thing and go straight to the automation workflow What problems are you solving with the product? What benefits have you realized? Connecting with potential clients. I found a ...

Great for managing client trials

What do you like best? Workflows and rules for automating emails based on tags. What do you dislike? You can't see a list of all of your subscribers - you have to use filters. Recommendations to others considering the product: If you're looking to to automate your email flows so you can easily send multiple emails to customers over time, and based on their habits, Drip is a great tool. Plus, you don't have to start paying for it until you have over 100 subscribers! What ...

Very satisfied

What do you like best? The options are good. Overall is everything very easy to use. What do you dislike? Switching through different mails in your campaign could be easier and quicker. Recommendations to others considering the product: Great software if you want to go deep with your workflows and rules. What problems are you solving with the product? What benefits have you realized? Automated Drip campaign make an important part of our online funnels.

A Great Tool for Small Biz + Marketers

What do you like best? Drip's automation features are second-to-none. While it may take some time to set up at first, it pays massive dividends once you do. So much more intuitive and helpful than other tools I've used for email marketing (Constant Contact, Mailchimp). The fact that you can set up complex campaigns means you have to be thoughtful about the content you're sending. What do you dislike? The analytics are a bit tricky to get on a account-level. I can see stats on a ...

Great product

What do you like best? I really like using Drip. The UI is very clean and easy to follow. It also has many capabilities at the basic plan that would cost much more than another platform. What do you dislike? For me specifically, the cost was a bit too high at such an early stage in my business. I was not bringing in any income, and my situation changed to where I had to put things on hold. I don't think there was much that I didn't like about drip. What problems are you solving ...