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Drag - New SaaS Software

Drag Reviews in September 2026: User Ratings, Pros & Cons

Streamline email management and teamwork with Drag.

4.41

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Starts from $8 / User / Month when Billed Yearly, also offers free forever plan

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Drag Reviews & Ratings

4.41

Very Good

Based on 172 ratings & 242 reviews

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Rating Distribution

Excellent

(160)

Very Good

(68)

Good

(13)

Poor

(1)

Terrible

(0)

Drag pros and cons

  • Reviewers love how it turns Gmail into a visual board, making shared inboxes easy to organize.

  • Drag-and-drop cards let teams assign emails and track them through multiple statuses efficiently.

  • Strong, responsive customer service is repeatedly praised across reviews.

  • Features like reply-as, internal chat, and templates streamline collaboration on shared inboxes.

  • Several reviewers say the mobile app needs improvement and is harder to use than the desktop version.

  • Some found the initial learning curve a bit steep and the pricing tricky to understand.

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Showing 221-230 out of 242

BR

Bruna R

05/30/20

5 out of 5

"Very Helpful!"

What do you like best about Drag? My inbox is so well organized because of Drag. It helps me prioritise and visualize my emails and tasks so I get everything done the most efficient way. What do you dislike about Drag? There is no mobile app for drag. They should consider it. What problems is Drag solving and how is that benefiting you? It’s helped me a lot in organizing my tasks by priority.

DR

Deborah R

05/30/20

5 out of 5

"Drag help me a lot to organize my e mails! Thanks Drag"

What do you like best about Drag? Every day I use Drag in my in box and really help me don’t loose time and read important e mails first. It’s necessary for me and my husband. What do you dislike about Drag? There is no mobile app already! For me it’s complete Recommendations to others considering Drag: It’s very helpful and I use everyday! What problems is Drag solving and how is that benefiting you? Organize my e mails is very important for me! It’s easy to use

BR

Bruna R

05/30/20

5 out of 5

"Very Helpful!"

What do you like best about Drag? My inbox is so well organized because of Drag. It helps me prioritise and visualize my emails and tasks so I get everything done the most efficient way. What do you dislike about Drag? There is no mobile app for drag. They should consider it. What problems is Drag solving and how is that benefiting you? It’s helped me a lot in organizing my tasks by priority.

DR

Deborah R

05/30/20

5 out of 5

"Drag help me a lot to organize my e mails! Thanks Drag"

What do you like best about Drag? Every day I use Drag in my in box and really help me don’t loose time and read important e mails first. It’s necessary for me and my husband. What do you dislike about Drag? There is no mobile app already! For me it’s complete Recommendations to others considering Drag: It’s very helpful and I use everyday! What problems is Drag solving and how is that benefiting you? Organize my e mails is very important for me! It’s easy to use

DC

Danielle C

05/21/20

5 out of 5

"Drag is great!"

What do you like best about Drag? We love the different boards and "reply as" feature! What do you dislike about Drag? We would love more advanced notifications, other than that we can't complain one bit! Thanks Drag! What problems is Drag solving and how is that benefiting you? Task management and efficiency

DC

Danielle C

05/21/20

5 out of 5

"Drag is great!"

What do you like best about Drag? We love the different boards and "reply as" feature! What do you dislike about Drag? We would love more advanced notifications, other than that we can't complain one bit! Thanks Drag! What problems is Drag solving and how is that benefiting you? Task management and efficiency

EP

Elizabeth P

05/14/20

5 out of 5

"Trello and Gmail and Slack and a CRM had a BABY"

What do you like best about Drag? The way I can organize my inbox into sections so I can see everything and know what is coming up next rather than snoozing it or moving it to a folder to be forgotten forever! What do you dislike about Drag? It sometimes hangs up and needs to be refreshed. But that is the same with ALL programs! What problems is Drag solving and how is that benefiting you? Benefits, My team stays in GMAIL for all of our communication as well as tasks and todos and emails. ...

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EP

Elizabeth P

05/14/20

5 out of 5

"Trello and Gmail and Slack and a CRM had a BABY"

What do you like best about Drag? The way I can organize my inbox into sections so I can see everything and know what is coming up next rather than snoozing it or moving it to a folder to be forgotten forever! What do you dislike about Drag? It sometimes hangs up and needs to be refreshed. But that is the same with ALL programs! What problems is Drag solving and how is that benefiting you? Benefits, My team stays in GMAIL for all of our communication as well as tasks and todos and emails. ...

Read more

JC

J. C

05/03/20

5 out of 5

"Email inbox management tool"

What do you like best about Drag? Delegating emails to various staff members for their attention. Knowing that emails are not getting missed and work is getting done. What do you dislike about Drag? Unable to open attachments without downloading them. What problems is Drag solving and how is that benefiting you? Email management. Time-saving.

JC

J. C

05/03/20

5 out of 5

"Email inbox management tool"

What do you like best about Drag? Delegating emails to various staff members for their attention. Knowing that emails are not getting missed and work is getting done. What do you dislike about Drag? Unable to open attachments without downloading them. What problems is Drag solving and how is that benefiting you? Email management. Time-saving.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].