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8.8

Spot Score

dotdigital

dotdigital Reviews in May 2025: User Ratings, Pros & Cons

Streamline your marketing and drive results.

4.3

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dotdigital Reviews & Ratings

4.3

Very Good

Based on 905 ratings & 763 reviews

Rating Distribution

Excellent

(587)

Very Good

(139)

Good

(14)

Poor

(5)

Terible

(18)

Expert's Review

Dotdigital has proven itself as a robust, user-friendly, and feature-rich platform for digital marketing, consistently earning praise for its intuitive design and powerful capabilities. Customers widely appreciate the seamless integration with external systems, allowing for efficient data syncing that enhances the personalization of campaigns. The platform's ...Read more

dotdigital pros and cons

  • User-friendly platform with intuitive tools that simplify email marketing and automation processes, even for non-technical users.

  • Robust and comprehensive feature set, including automation, analytics, and reporting tools to enhance marketing effectiveness.

  • Efficient and seamless integrations (e.g., CRM and e-commerce platforms) enable personalized and targeted marketing campaigns.

  • Exceptionally responsive and knowledgeable customer support team, praised for their quick resolutions and proactive guidance.

  • Limited detailed reporting options for specific campaign types, like SMS campaigns.

  • The platform’s extensive feature set can be overwhelming for first-time users without proper onboarding or guidance.

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Showing 761-763 out of 763

AC

Andrés C

01/10/18

5 out of 5

A complete suite for e-mail marketing and more

What do you like best? Dotmailer has the best WYSIWYG email editor on the market. It is extremely flexible, it allows creating complex layouts on emails without sacrificing client cross-compatibility too much. The automation tool is robust and easy to use. The segmentation functionality is very flexible and allows implementing very specific rules for creating segments. What do you dislike? Somewhat clunky interface that could use a little refreshment. Contact uploading is a little ...

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UI

User in Retail

01/10/18

5 out of 5

Complete but not Complex

What do you like best? I like that there is a ton of point and click I like the surveys feature easy to create and modify the survey What do you dislike? The thing I like least is the survey feature in a sense the template part I wish I could do more with templates the features of creating them are fine also wish it was easier to categorize info Recommendations to others considering the product: sign up for webinars and all their tutroials What problems are you solving ...

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BS

brian s

01/10/18

4 out of 5

Markwins

What do you like best? The UX for the admin is very versatile and allows for (what seems like) endless digital marketing toolsl What do you dislike? Unless I am doing it wrong, I have to sign out and sign back in to switch accounts. Recommendations to others considering the product: They have a great on-boarding experience and training sessions to learn the tools as desired. What problems are you solving with the product? What benefits have you realized? Email ...

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