dotdigital Reviews in May 2025: User Ratings, Pros & Cons

We've been with Dotdigital for 18…

We've been with Dotdigital for 18 months now and our account manager Marius has been an absolute gem.Always on hand to answer a question and our weekly catch ups have kept us on the straight and narrow!

Dotdigital are always there with their…

Dotdigital are always there with their advice and help when necessary. We have been working with them for several years and are very happy

Companies need to have effective communication with their customers.

What do you like best? Since the implementation of Comapi we have noticed a huge satisfactory increase in communication with partners and customers. The strong point of Comapi is the ease of use and the quality of communication in real time and very quickly. Comapi is our favorite product and the customer's favorite product because it keeps us in complete interaction. Comapi has a good support service that is always available for any problem. What do you dislike? The integration is ...

You can communicate effectively with clients.

What do you like best? It is very positive that customers are satisfied. With Comapi customers and our staff are very satisfied. Staff training is simple and quick thanks to how easy it is to learn how to use it. Comapi is a product that has a very simple interface for all users, even novice users. What do you dislike? The integration with messaging products could be better, considering the positive results since the implementation of Comapi, I can say that the results are ...

powerful platform to perform markenting emails worldwide

What do you like best? thanks to its high level staff in marketing allowed us to realize I say that the best campaign of our company can automate them in a very fast and secure way beyond that allows you to create other templates and save them is as if you could get ahead of the competition , has a support team which is always attentive to teach you to work with softwere for an estimated period of 6 to 8 weeks, this being a key factor for the performance of your company What do you ...

Customers have to be happy to have a good business relationship.

What do you like best? We have greatly improved our relationship with customers quickly and without major efforts. Comapi helped me increase my commercial efficiency with clients, which is fantastic. I like being able to communicate in real time and fluently thanks to Comapi, it is my greatest joy. What do you dislike? I will speak very honestly. Comapi does not integrate perfectly with some messaging services. I'm hoping they improve this aspect. But in general terms it is a good ...

Great support

Our Account Manager Marius has been extremely helpful in getting us up and running with automated programs and more. Always very easy to get in touch with and quick to come back with solutions to any problems. The features available in dotdigital have been very useful to us, and we have been able to utilise most of these incrementally and slowly build up great engagement over time. Put in the work at the start, as the return is well worth it.Unfortuantely I need to dock a star as we have ...

Comapi if it works and will continue to work.

What do you like best? It helped me to have a good interaction with the clients in a very short time of having used it. It has a very good interface that allows me to use it more easily and allows me to carry out a good training for all users. What do you dislike? I honestly do not find any serious problems with Comapi due to the ease of use, but I would like to have a better integration with other messaging services. Recommendations to others considering the product: If I ...

Dordigital

What do you like best? Heightens the engagement among individuals like clients and colleagues. What do you dislike? The initial things was the actual navigation and over utilization of the software. What problems are you solving with the product? What benefits have you realized? Not many problems. I've stopped using it as of now.

Last night Dotdigital saved my life

Brian is our account manager and, dare I say, the man is an absolute gem. When we need something done, Brian goes out of his way to ensure it is done thoroughly and in a timely manor. I cannot recommend Dotdigital's support team enough.