dotdigital Reviews in May 2025: User Ratings, Pros & Cons

Bring more flexibility into the upcoming campaigns

What do you like best? With its several benefits, dotdigital provides the complete flexibility to marketing departments, and demonstrates the innovative multi-channel automation features. dotdigital is the first marketing automation system designed to take advantage of Magento's Premium Product Partner designation, ensuring robust collaboration to classify and optimize each online customer's path. Direct access to guidelines from the dotdigital email editor Import your dotdigital-sync ...

The digital system is the new era.

What do you like best? Sending electronic campaigns is much easier with Dotdigital allows me to be able to append in your mass mailings the campaign that I want to show my clients in this way, it is much easier to offer services such as coupons, offers or any circumstance that allows me to make myself known, In addition to this, showing new products or a new image I am happy because it has gone much further and we have reached a more international level, it worked in a correct way with ...

Perfect to expand our company and brand.

What do you like best? Dotdigital for us is a totally different system that goes according to the needs of our Company because now it is much easier to make our brands and products known in a much faster way, where we can reach our clients and find potential clients Thanks to the large network of emails with advertising campaigns, the Dotdigital system for our Company and for me has been very easy with extremely simple tools and in addition to this a very interactive system where it is ...

Extremely user friendly platform!

DotDigital is an extremely user friendly platform that we have been using for a number of years to send our marketing emails. The support team are very quick to respond and are always capable of getting to the bottom of any queries. Our Account Manger Ashley is very knowledgable of the platform and is always happy to help and make suggestions of ways we can take advantage of the great features DotDigital has to offer.

Perfect tool for create great marketing campaigns

What do you like best? I like dotdigital because it is a software that has allowed me to create email marketing campaigns from scratch or use the templates offered by the software, which are quite customizable, allowing us to capture the identity of our company in every email we send to our clients, something that It has allowed us to grow a lot in a short time since thanks to this software we are keeping our clients and potential clients informed. What do you dislike? The only ...

Email marketing app with ecommerce features

What do you like best? I can say that their support team is there to help the business days and they really solve many problems that you may have with in-house implementation with this software. In addition, they provide you with step-by-step guides for them to be sure that they have solved the concern. The efficiency for tracking email deliveries is 100% reliable and allow whitelists and blacklists inquiries. The templates for setting up campaigns are very good and can save time when ...

Great Digital Marketing Platform

What do you like best? Easy to use and integrate with. It offers great tools to help you with your digital marketing strategic process. What do you dislike? Reporting is ok, it doesn’t offer a way to combine all the reports that the platform offers. Advanced training is not part of the on-boarding/ramp up process. What problems are you solving with the product? What benefits have you realized? Segmenting our target audience. It easily integrates with many e-commerce ...

Do the job but need to improve

What do you like best? Because of how responsive the support was is actually one of the most pleasurable experiences I have had with a service like this, usually agents suggest solutions that lack real value to the problem that the user may have and therefore end up without fixing anything at all, with this software was quite the opposite of that so I was really pleased of how the whole process went. The options for adding different elements to the surveys designs have been a great help ...

Great email automation features and quite customizable

What do you like best? First and foremost is easy to use software, because of this anyone regardless of their technical level or if they have never used a software like this you will have no problem to quickly adapt to its functions and use it taking advantage of its great qualities. The editor is great so it allows you to create page layouts without the need to know deeply some programming language like HTML, so it is helpful to have this tool so well implemented. What do you ...

Excellent software to expand our reach through email marketing campaigns

What do you like best? I think what dotdigital does best is allow us to create email marketing campaigns that allow us to greatly expand our reach when it comes to attracting new customers and even better allows us to store a database with the emails of all our customers in order to maintain informed at all times of our products and services, this is fundamental in a company since it allows us to turn a client into a recurring client to the east, being aware of everything we can offer ...