8.8
Spot Score
Streamline your marketing and drive results.
Add to compare
dotdigital offers custom pricing plan
Dotdigital has proven itself as a robust, user-friendly, and feature-rich platform for digital marketing, consistently earning praise for its intuitive design and powerful capabilities. Customers widely appreciate the seamless integration with external systems, allowing for efficient data syncing that enhances the personalization of campaigns. The platform's ...Read more
User-friendly platform with intuitive tools that simplify email marketing and automation processes, even for non-technical users.
Robust and comprehensive feature set, including automation, analytics, and reporting tools to enhance marketing effectiveness.
Efficient and seamless integrations (e.g., CRM and e-commerce platforms) enable personalized and targeted marketing campaigns.
Exceptionally responsive and knowledgeable customer support team, praised for their quick resolutions and proactive guidance.
Limited detailed reporting options for specific campaign types, like SMS campaigns.
The platform’s extensive feature set can be overwhelming for first-time users without proper onboarding or guidance.
Log in Required to View Reviews
Filter results
Sort by :
Showing 261-270 out of 763
M
Miriam
06/27/22
Great Customer Success Support!
The service we get from our Customer Success Manager Alyssa is great! She is very knowledgeable and helpful. We know we can count on her help when we need it. She definitely goes above and beyond to assist us with our projects. The tool is easy to use and when we have questions Alyssa is there to help us.
MC
Maricaro Copa Airlines
06/26/22
Good product for large companies & Great service for spanish speaking countries
5 Stars Product Satisfaction: DD as a platform is very friendly and has a lot of potential and opportunities, once you know and apply them. We've been with DD for the past 7 years and we've also done others RFPs to test if it's still a good platform for the company. The results are always successful and we keep growing with DD. DD is always looking to improve on different matters and become more global for the digital marketing industries. There is still some improvements to be done for ...
Read more
DW
Direct Wholesale
06/26/22
Very happy with the solution and…
Very happy with the solution and service from Dotdigital. It integrates seamlessly to my Adobe commerce store and allows us to automate relevant emails and sms to our clients. Thanks
GT
Gena Terranova
06/26/22
I work with Sylvia as our Customer…
I work with Sylvia as our Customer Success Manager. She is by far the best I've had since we've joined Dotdigital. Very responsive and knowledgeable of our goals and our timelines and always able to help if I have questions outside of her expertise! DotDigital has also been a great automation system for us with collecting data, segmenting and setting up automations are much easier than previous software's I've used. Sylvia is highly valuable for us and our digital marketing goals. I can't ...
Read more
E
Ethan
06/26/22
Our experience with Dotdigital has been…
Our experience with Dotdigital has been great! The platform is really easy to use and our customer success manager responds to any questions we have in a quick and timely manner.
J
Jean
06/22/22
Very responsive team eager to help with…
Very responsive team eager to help with any questions. Product is easy to use, makes gathering ecommerce insights a simple task.
SF
silvia Fouad
06/15/22
Great Support
Dotdigital is easy to use with the help of our Customer Success Manager, Alex Gleizar, and other people on the team. They're quick to answer any of our questions! Great Support!
NB
Nick Bower
06/15/22
Working with Dotdigital has been great
Working with Dotdigital has been great. They have multiple sources for communication and support and always eventually find a solution to any questions or issues that arise.
JC
Jennifer C
06/14/22
We've been using Dotdigital for years
We've been using Dotdigital for years. It is easy to use and especially for new staff to pick up and understand.
PT
Pace Tropper
06/13/22
Dotdigital is a best-in-class ESP…
Dotdigital is a best-in-class ESP solution! I've been working with dotdigital for over a year and the platform and service are stellar. They are solutions-oriented and they go the extra mile to make sure it happens. Would recommend for any mid-size to enterprise level organization
