Dooly Reviews in May 2025: User Ratings, Pros & Cons

"A Great tool for a Busy CSM"

What do you like best about Dooly? As a CSM I have a lot of tasks to keep track of on a daily basis. This tool makes it easy for me to reference a call and cross-check that tasks have been completed. What do you dislike about Dooly? Sometimes the UI is a bit funky and the cursor will disappear in the middle of typing. That only happens some of the time however and I haven't noticed it at all as of recently. What problems is Dooly solving and how is that benefiting you? Being able to take ...

"Great to keep notes organized + saves time"

What do you like best about Dooly? Easily integrates with SFDC and GCalendar allowing a seamless note-taking experience What do you dislike about Dooly? No issues at this time! Occasional bug, but the Support team is available to assist What problems is Dooly solving and how is that benefiting you? Clean and organized note-taking while syncing to Salesforce automatically - super helpful for our team and saves a ton of time!

"Great For Note Taking During Calls!"

What do you like best about Dooly? Very simple to use and great for saving call report templates! What do you dislike about Dooly? Have not come across anything the slows me down or is inefficient with the product. What problems is Dooly solving and how is that benefiting you? Before using Dooly, call notes were sparse and hard to keep track of. Dooly has solved that problem and integrates right into our Salesforce.

"excellent some teething problems but all around great tool, I would love to drive adoption here"

What do you like best about Dooly? easy of note taking fields can be added in a intuitive way playbooks need to utilise more but great What do you dislike about Dooly? notes can be lost when accidental swipe back the bulk import takes a while to update leading me to go into salesforce to check when i press enter to add another line in salesforce field it jumps out of the text box Recommendations to others considering Dooly: I used to use scratchpad but dooly is so much better What problems ...

"Great tool that was 10x my note taking"

What do you like best about Dooly? The UX is super simple and it's one of the easiest tools to utilize once you get the hang of it, also the customer support is great! What do you dislike about Dooly? Nothing specifically but occasionally the notes sometimes are hard to find when there are to many contexts. What problems is Dooly solving and how is that benefiting you? Note-taking has helped me stay organized and up to date with my opportunities.

"Love Dooly for Notes on Customer Calls"

What do you like best about Dooly? I use Dooly for prepping notes for customer calls and then taking notes on that call as well. Call templates make it easy for me to not forget to prep certain things or ask other things. It makes my life easy by syncing with Salesforce so I don't have to do any double entry and all of my teammates know what's going on with each account/call. Also love that if I have a follow up call with a customer, I can easily pull up my last notes with Dooly from my ...

"Easy to use, super simple and increases productivity"

What do you like best about Dooly? Sync to Salesloft, easy of use and connectivity. What do you dislike about Dooly? There is nothing more that I would suggest that you need. What problems is Dooly solving and how is that benefiting you? Solving the problem of organising my pipeline and having an efficient note taking tool.

"Makes like easier!"

What do you like best about Dooly? How quickly I can update my pipeline, saves so much time! The task function is great too. I love that everything can be accessed from one place, I dont have lots of different places to keep notes now. What do you dislike about Dooly? Not a huge amount. It can be annoying that the notetaker defaults to open opportunities, but it's not the end of the world. A keyword search function would be great. What problems is Dooly solving and how is that benefiting ...

"Great and simple product"

What do you like best about Dooly? -Seamless syncing across systems to view meeting notes -Great integrations with Google and Salesforce -Simpler interface for mass updating opportunities than SFDC What do you dislike about Dooly? -It's sometimes difficult to find the right notes if you don't organize them well; be careful when choosing what to sync a note with -Like most software, Dooly can do a lot and getting licensed users to drive full adoption within a huge tech stack can be ...

"Great Note-Taking Tool That Makes SF entries that much easier"

What do you like best about Dooly? Ability to sync up to SF as quickly as possible. Ability to customize fields relevant to our position. Ability to create tasks (although I wished there was a reminder feature) What do you dislike about Dooly? Not having a reminder feature on the tasks bar, not being able to autopull account, contact, and opp all at once (it doesn't recognize what an opportunity is tied to what account), inability to sync to contact,account, and opp at the same time. What ...