8.7
Spot Score
Effortless bug tracking for agile teams.
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Starts from $4/User/Month when Billed Yearly
DoneDone has garnered positive feedback from users over the past 12 months, with key strengths that stand out. The platform's simplicity and ease of use have been widely praised, making it a favorite among users who appreciate straightforward and intuitive interfaces. Customers have specifically highlighted the effortless ticket management and project features, ...Read more
Simple and intuitive UI, making it easy for users to learn and use the platform effectively.
Efficient ticket support system that helps manage customer queries and support tasks seamlessly.
Responsive and proactive developers who continuously enhance the user experience and features.
Lack of advanced features like custom fields and more configuration options that some users may find limiting.
Slow development pace for certain enhancements such as webhooks, which can delay the implementation of desired functionalities.
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Showing 51-56 out of 56
LJ
Leigh J
06/25/20
"Simple Ticket and Issue tracking"
What do you like best about DoneDone? It's extremely simple for most anyone to use. The learning curve is small and I've been able to train new clients who are non-technical in how to use it in a short training session. While issue tracking systems are simple to explain, many are difficult to manage and setup and are not designed for non-technical people. DoneDone setup was simple, and the adoption of the tool was more a cultural shift than a learning or technical implementation curve. What ...
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NM
Neha M
02/15/19
"Quick review"
What do you like best about DoneDone? I found it simple, quick, efficient, user friendly. The GUI is eye catchy and attractive. You can manage multiple projects from a single dashboard, so not needed to go to and fro for searching the issues in another project. What do you dislike about DoneDone? There's nothing as such, just an improvement which can be taken in account, user usually have stories created in jira or some other website, so user can be able to link the issue to a story, if you ...
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NC
Nicholas C
05/13/17
"Issue tracking for your users and your team"
What do you like best about DoneDone? Intuitive workflow makes onboarding clients a breeze and ongoing operations clear and easy. What do you dislike about DoneDone? Sometimes it is hard to change and issue to the correct status but this happens rarely What problems is DoneDone solving and how is that benefiting you? Bug, task and Issue management, project management
AU
Anonymous User
05/19/16
"DoneDone has been a great tool to stay on top of simple tasks - especially bug fixes on websites. "
What do you like best about DoneDone? I mostly like that I have a dashboard which let's me view all of my issues, while at the same time i van view all open issues, to easily cover tasks for other project managers who may be out of the office. What do you dislike about DoneDone? Not crazy about the overall layout. I feel like from an organizational standpoint, there is an opportunity to bucket items within the dashboard, and make it more visually appealing. What problems is DoneDone solving ...
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AR
Alessio R
05/16/16
"Simple and effective"
What do you like best about DoneDone? We especially love the filtering features and the possibility to open issues by email (both the team and external clients can do so, which makes it a simple platform for ticketing as well) What do you dislike about DoneDone? I'd like to be able to gather more statistics about cycle time, and I'd absolutely love a mobile application, which is still not available. Theming would be nice to have too. Recommendations to others considering DoneDone: Unless ...
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AU
Anonymous User
01/12/16
"Easy to follow and visually appealing task manager"
What do you like best about DoneDone? It's really easy to assign task importance levels, deadlines, and employees. Easy to navigate and use. What do you dislike about DoneDone? It doesn't track delinquent tasks or velocity/ rate of completion or timelines for tasks. Data dumping can help, but we're manually filling in velocity by employee and client. Recommendations to others considering DoneDone: We love using DoneDone because it is extremely straightforward to setup and easily helps our ...
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