9.8
SpotScore
DocuSign Reviews in September 2026: User Ratings, Pros & Cons
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DocuSign Reviews & Ratings
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Spotsaas Editor’s POV
DocuSign handles document signing and management effectively for most workflows. Users report the signing process is straightforward, and the platform reduces time spent on manual document handling. The main limitation is customer support—multiple reviewers cite slow response times and billing errors that took weeks to resolve. Before signing up, verify in a demo ...Read more
DocuSign pros and cons
Streamlines document signing process, making it efficient and convenient.
Offers a range of features for managing documents and agreements effectively.
Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.
Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.
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Showing 2921-2930 out of 2954
AU
Anonymous User
12/18/12
"Get important documents signed fast"
What do you like best about DocuSign? Legally accepted electronic signature. Easily tag where recipient is to sign. Very easy to use and has nice features like expiration settings on documents. RSA ID integration for extra $. What do you dislike about DocuSign? Pretty pricey Recommendations to others considering DocuSign: None
LT
Lazar T
11/08/12
"One of the most used electronic signature platform"
What do you like best about DocuSign? Legally binding; Convenient; Fast; Inexpensive; Environmentally friendly What do you dislike about DocuSign? Not everyone honors/accepts; potential lack of verifiable original or originals; SD County Recorder doesn't accept; technology is scary Recommendations to others considering DocuSign: Really nice electronic signature platform
JH
Jason H
11/06/12
"Close but no cigar"
What do you like best about DocuSign? Nice looking and several signing options keyboard, mouse, touch device/mobile. What do you dislike about DocuSign? When compared to other services such as echo sign this docusign falls short. The documentation for the api is lacking and the price is almost twice as what I was able to negotiate with echosign Recommendations to others considering DocuSign: Look around before signing up
JH
Jason H
11/06/12
"Close but no cigar"
What do you like best about DocuSign? Nice looking and several signing options keyboard, mouse, touch device/mobile. What do you dislike about DocuSign? When compared to other services such as echo sign this docusign falls short. The documentation for the api is lacking and the price is almost twice as what I was able to negotiate with echosign Recommendations to others considering DocuSign: Look around before signing up
SA
Sarah A
10/02/12
"New to the company but demos looked good"
What do you like best about DocuSign? It will do what I need it to at a good cost What do you dislike about DocuSign? Nothing yet Recommendations to others considering DocuSign: makee sure you know how you want the product to work and that you will be able to get what you need out of it
LC
Laurent C
10/01/12
"Best way to get contracts signed quickly"
What do you like best about DocuSign? So easy to use and monitor documentations out for signature. I've been using this tool for quite some time and have enjoyed the ease of use. There have been times when I've needed to update documents and have been able to do so without re-sending the documents. They make it very easy to access all documents out for signature What do you dislike about DocuSign? I really haven't found much i was not fond of Recommendations to others considering ...
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VR
Vanessa R
10/01/12
"Faster sales contract turnaround!"
What do you like best about DocuSign? - Ease of implementation - Electronic Signatures - SFDC Plug-in so all documents are saved to opportunities - Email notifications when contact opens contract email What do you dislike about DocuSign? - Customization's can be difficult Recommendations to others considering DocuSign: - Market leader-- very strong relationship/ integration with SalesForce.com
LC
Laurent C
10/01/12
"Best way to get contracts signed quickly"
What do you like best about DocuSign? So easy to use and monitor documentations out for signature. I've been using this tool for quite some time and have enjoyed the ease of use. There have been times when I've needed to update documents and have been able to do so without re-sending the documents. They make it very easy to access all documents out for signature What do you dislike about DocuSign? I really haven't found much i was not fond of Recommendations to others considering ...
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RP
Rusty P
09/28/12
"Much faster signatures"
What do you like best about DocuSign? We use DocuSign all the time to gather signatures from people that we cannot have a face-to-face with. It allows for us to gather last minute information and then route it through various people for follow-up signature. Very easy to use. What do you dislike about DocuSign? There is no consolidated dashboard for the admins to see the total envelopes etc. Recommendations to others considering DocuSign: Get the 30 day trial to test it out for your needs.
GE
Grigori E
09/26/12
"Like this app, help to save time for tenants and realtors "
What do you like best about DocuSign? I used this app once, but it was enough to like it. Some period ago i was looking for a apartment in SF, and found a company, which is using DocuSign for different paperworks, this is really cool app and saved a lot of my time to ride from North to East twice a day What do you dislike about DocuSign? no major issues, just a matter of better product ownership and QA :) Recommendations to others considering DocuSign: n/a
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].